Manager - HRIS
3 weeks ago
Summary
The HR Information Systems (HRIS) manager oversees the global Human Capital Management (HCM) system, primarily SuccessFactors. Reporting directly to the Director of HR Technology & PMO. It includes driving the evolution of the Human Resources function by developing, enhancing, and managing the HCM system. This position entails leading the HRIS administration team while collaborating with stakeholders, including global HR, payroll/finance, IT functions, and third-party vendors.
Key Job Responsibilities
Release Management : Lead the HCM system release processes by aligning and prioritizing HRIS initiatives, defining change request intake processes, and determining release scope. System Testing Strategy : Define and manage a comprehensive system testing strategy, including managing multiple test environments and maintaining a library of test scripts for all modules. Integrations - Change Management : Develop strategies for change management and communication to facilitate long-term system adoption. Business Partnership : Establish partnerships with business owners to provide consultation on process improvements, releases, innovative solutions, and validation processes. Data Integrity : Define global data integrity processes and audits, ensuring adherence to global data standards and collaborating with regional HR to improve data integrity in compliance with data privacy laws. Permissions and Security Management: Implement and oversee permissions and security protocols within the HCM system, ensuring access controls and data protection measures are in place. Integration Strategy: Develop and execute strategies for integrating the HCM system with other organizational systems, such as finance, IT, and third-party applications. Team Leadership : Provide leadership and coaching to the HRIS administration team, managing workload assignments and fostering professional development. Training : Oversee user training on system operations, including preparation of user manuals and delivery of training sessions. Project Management : Lead projects ensuring integration with all relevant functions. Process Improvement : Identify opportunities for process improvement and implement project management best practices. Vendor Relationship Management: Manage relationships with third-party vendors providing HCM system services, ensuring adherence to service level agreements (SLAs), resolving issues promptly, and optimizing vendor performance.
Preferred Areas of Education & Certifications:
Fulltime Bachelor’s Degree Minimum of seven (7) years of relevant experience, with at least 1-2 years in a supervisory capacity. Five (5) years of hands-on experience in the SAP SuccessFactors domain, encompassing full-cycle implementation of SuccessFactors modules, from requirements gathering through testing, documentation, and final solution rollout. Proficiency at an expert level with SAP SuccessFactors modules, particularly Employee Central, Recruiting, Performance Management, Goal Management, Compensation, or Onboarding. Extensive experience in implementing and/or upgrading Human Capital Management (HCM) systems and ADP systems. Comprehensive knowledge of integrating HCM software applications and products, particularly on SAP SuccessFactors system with other systems.
Required Skills
Proficient technical background, ideally with previous experience as a systems administrator. Strong analytical skills to effectively diagnose and address issues. Demonstrated understanding of HR processes and their interactions with HR systems. Exceptional customer service orientation, ensuring focused and attentive service delivery. Hands-on experience with HR/Payroll and Microsoft Office software applications, focus on the SAP SuccessFactors suite. Solid understanding of Enterprise Security concepts; Expertise in design & implementation of complex security models. Support role audit and reviews. Understand security requirements provided by business or project requirements. Design, develop & implement security solutions to meet these requirements using best practice methodology. Troubleshoot security related issues & deploy security fixes by updating the appropriate security roles & authorizations objects. Establish, improve, and maintain security procedure documentation, developer security guidance and configuration processes. Support development of business plans, strategies, policies, standards, processes, and procedures to enable security and compliance. Proven organizational prowess, capable of managing multiple projects concurrently. Robust capabilities in process improvement and project management. Effective verbal and written communication skills, including demonstrated prowess in presentations and facilitation. Ability to effectively collaborate with and manage remote teams in a global organizational setting. Adaptability to changing circumstances while consistently meeting deadlines. Openness to innovation and feedback, with a demonstrated ability to adapt and evolve. Sound judgment and discretion when handling highly confidential and sensitive information.Equal Opportunity Employer
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