Senior Manager

2 weeks ago


jaipur, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Manager - Learning & Development.

In this role, you will be responsible along with the vertical L&D leader for devising and implementing a comprehensive training strategy that aligns with our business objectives. Your primary focus will be identifying training needs, designing, and executing relevant programs, and assessing their impact on performance. 

Responsibilities

·Project handle the upskilling agenda for the Operating team.

·Being proactive in understanding the training Gaps and working on implementing the L&D Programs effectively to fill the gaps.

·Training initiative for the Operating teams – Project management, change management, communication, connecting with stakeholders for feedback and driving the adherence of the initiatives.

·L & D Analytics and bringing up to the leadership on where are we and where are we supposed to be.

·Working on the efficiency, effectiveness, evaluation of the L&D initiatives.

Qualifications we seek in you

Minimum Qualifications

·Any Graduate, preferably – MBA with relevant experience.

·Should have experience working as L&D partner in a professional service firm

·Relevant experience in executing and scaling leadership development programs.

·Should be aware of new-age learning (digital, just-in-time/micro-learning, blended)

·Good data analysis, excel skills & possess good expertise in L&D analytics (Ability to analyze, interpret and share insights)

·Strong influencing skills to engage with business leaders and partners thoughtfully and successfully.

·Excellent verbal and written skills

Preferred qualifications

oExpertise in working on teamwork tools & LMS oLearning & Domain specialist with a digital component and Industry Agonistic. oKnowledge of processes, tools, and strategies relevant to the professional services industry. oCertification in training and development, project management, instructional design, psychometric assessment (good to have any)

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