Team Leader Food

3 days ago

Jaipur, India Raffles Hotels & Resorts Full time

Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description
As Food & Beverage Team Leader
you will support the team with the smooth and efficient day to day operation of the outlets. Your role will include:

  • Organize the daily operations of the Food & Beverage team
  • Ensure 5-star service quality across all F&B areas including our Restaurant, In-Room Dining, and Bar.
  • Lead by example, motivate, and coordinate the Food & Beverage team to exceed guest expectations
  • Communicate feedback and key information to the Food & Beverage leadership team
  • Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests
  • Lead by example and conduct team training to align with premium brand and service standards
  • Collaborate with the culinary team to support with menu implementation and delivery
  • Monitor rosters and staffing schedules to meet operation requirements

Qualifications

  • Proven experience (2-3 years minimum) in food and beverage service, preferably in a luxury hotel setting
  • Previous leadership experience in hospitality
  • Strong team management and motivational skills
  • Excellent customer service orientation with a keen eye for detail
  • Proficiency in hotel management software and point-of-sale systems
  • In-depth knowledge of food and beverage trends, dietary restrictions, and allergens
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Bachelor's degree in Hospitality Management or related field preferred
  • Current Food Safety Certification
  • Responsible Service of Alcohol Certification
  • Strong problem-solving abilities and decision-making skills
  • Excellent communication skills in English, both verbal and written.

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