SAP CS Consultant

4 days ago

Hyderabad, Telangana, India YASH Technologies Full time

We are looking for an experienced SAP CS Consultant

SAP CS ..Customer Service Consultant

  • Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .
  • Bachelor's degree in Computer Science or equivalent from an accredited college or university.
  • Experience of SAP S/4 HANA Rise on AWS is mandatory
  • S4 Certification will be added advantage
  • Experience on the following topics in CS module

Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing

Corrective Maintenance Service, Preventive Maintenance Service

Service Contract Management,

Service Monitoring and Analytics

Warranty Claim Management - Customer Claim Processing

Warranty Claim Management - Supplier Recovery Processing

In-House Repair (3XK)

Recurring Services

Service Order Management

Interaction Center Service Request Management

Business Process Requirement GAPs and Analysis

RICEF-W Objects

  • Must be proficient in handling Issues/ troubleshooting / support functions.
  • Should have experience in building the integration of SAP with applications which are non-SAP.
  • Good knowledge on ticketing tools like service now, solution Manager etc.
  • Ability to establish and maintain a high level of customer trust and confidence.
  • Excellent communication skills.
  • Ready to work in 24 x 5 support environment.

If you are considering a job change, please share your resume with the following details for further discussion:

  • Total Experience:
  • SAP Experience:
  • Current Company:
  • Current CTC:
  • Expected CTC:
  • Current Location:
  • Availability (Notice Period):

Note: Candidates with a joining availability of 30 days or less are preferred.

.

Best regards,

Samiksha Dubey

Talent Acquisition Team

Yash Technologies

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