Lead Network Engineer

6 days ago

Mumbai, India NTT Global Networks Full time

Job Title: Lead Engineer – Enterprise Network OperationsDepartment: Engineering and OperationsLocation: MumbaiReporting: Associate Director Network OperationsJob Type: Full TimeShift: Rotational Shift- PRE-REQUISITES- Technical expertise on all or either of the following platform- Cisco catalyst and Nexus switching and wireless- Arista switching- HP/Aruba switching and wireless- Meraki switching and wireless- Mist wireless- Infoblox DDI- Strong troubleshooting skill sets- Conceptually strong in the following switching and wireless technology- HSRP/VRRP- STP/VTP- VSS/VPC- Ether-Channels, Stacking of switches (IRF, Cisco Stack)- Stand-alone AP, IAP, Flex-connects, Wireless bridge- RESPONSIBILITIES- Engineers who have a passion for providing outstanding customer service.- 24x7 support of Enterprise Networks of large global clients that have a distributed LAN/Wireless/DDI setup- Will be a part of a team of who are responsible for handling (switching/wireless/DDI) network operational/problem management issues.- Ticket resolution - work and resolve trouble tickets, handle ticket escalation- Queue Management - monitor ticket queue, ensure assignment/resolution and closure- Create Method Of Procedure and/or Standard Operating Procedure document- Plan and execute Change Management processes- Performance Tuning of network devices and create Service Improvement Plans- Plan and perform firmware upgrade- Work with hardware/software vendors to resolve problems- Train and mentor juniors- Act as an SME SPOC for certain network products- Interface with customer on calls and lead technical meetings- Assist in Root Cause Analysis (RCA)- Provide technical inputs for weekly/monthly customer service review reports- Any additional task given to the incumbent from time-to-time based on business needs- TRAINING AND CERTIFICATION- Cisco certification and Aruba /Juniper certification will be added advantage- EXPERIENCE- Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment- EDUCATION- Bachelor in Engineering - Computers/Electronics/Communication or related field- Graduate/Post Graduate in Science/Math/IT or related streams with relevant technology experience- OTHER SKILLS- Good communication skills - written as well as verbal- Passion to work and learn new technology- ITIL process awareness

  • Lead Network Engineer

    6 days ago

    Mumbai, India NTT Global Networks Full time

    Job Title: Lead Engineer – Enterprise Network OperationsDepartment: Engineering and OperationsLocation: MumbaiReporting: Associate Director Network OperationsJob Type: Full TimeShift: Rotational ShiftPRE-REQUISITESTechnical expertise on all or either of the following platformCisco catalyst and Nexus switching and wirelessArista switchingHP/Aruba switching...

  • Lead Network Engineer

    6 days ago

    mumbai, India NTT Global Networks Full time

    Job Title: Lead Engineer – Enterprise Network OperationsDepartment: Engineering and OperationsLocation: MumbaiReporting: Associate Director Network OperationsJob Type: Full TimeShift: Rotational ShiftPRE-REQUISITESTechnical expertise on all or either of the following platformCisco catalyst and Nexus switching and wirelessArista switchingHP/Aruba switching...

  • Lead Network Engineer

    6 days ago

    Mumbai, India NTT Global Networks Full time

    Job Title: Lead Engineer – Enterprise Network OperationsDepartment: Engineering and OperationsLocation: MumbaiReporting: Associate Director Network OperationsJob Type: Full TimeShift: Rotational ShiftPRE-REQUISITESTechnical expertise on all or either of the following platformCisco catalyst and Nexus switching and wirelessArista switchingHP/Aruba switching...

  • Lead Network Engineer

    7 days ago

    mumbai, India NTT Global Networks Full time

    Job Title: Lead Engineer – Enterprise Network Operations Department: Engineering and Operations Location: Mumbai Reporting: Associate Director Network Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Technical expertise on all or either of the following platform Cisco catalyst and Nexus switching and wireless Arista switching HP/Aruba...

  • Lead Network Engineer

    5 days ago

    Mumbai, India NTT Global Networks Full time

    Job Title: Lead Engineer – Enterprise Network Operations Department: Engineering and Operations Location: Mumbai Reporting: Associate Director Network Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Technical expertise on all or either of the following platform Cisco catalyst and Nexus switching and wireless Arista switching HP/Aruba...

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    6 days ago

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