Operation Manager

1 month ago


india Corissia Hotels & Resort Full time

Ως Operation Manager καλείστε να αναλάβετε την διασφάλιση της ομαλής λειτουργίας και την πιστή εφαρμογή των εκάστοτε διαδικασιών και πρακτικών σε ολόκληρο τον ξενοδοχειακό οργανισμό. Τα καθήκοντα του Operations Manager περιλαμβάνουν τη διαμόρφωση στρατηγικής, τη βελτίωση των επιδόσεων, την προμήθεια υλικών και πόρων και τη διασφάλιση της διαρκούς συμμόρφωσης με τις προκαθορισμένες διαδικασίες. Πρέπει να είστε προετοιμασμένος να ενεργείτε ως μέντορας για τα μέλη της ομάδας σας, να βρίσκετε τρόπους για την αύξηση της ποιότητας της εξυπηρέτησης των πελατών και να εφαρμόζετε βέλτιστες πρακτικές σε όλα τα επίπεδα. Εν κατακλείδι, θα σας εμπιστευτούμε για να μας βοηθήσετε να είμαστε συμμορφούμενοι, αποτελεσματικοί και κερδοφόροι κατά τη διεξαγωγή της επιχειρηματικής μας δραστηριότητας. Ο συνδυασμός ευχάριστης προσωπικότητας, συνέπειας και δυναμικής επαγγελματικής στάσης θεωρούνται απαραίτητα για να επιβλέπετε και να καθοδηγείτε την ομάδα μας.

Ενδεικτικές αρμοδιότητες

Διασφάλιση ότι όλες οι προκαθορισμένες λειτουργίες εκτελούνται με κατάλληλο και οικονομικά αποδοτικό τρόπο, συμμορφούμενες πάντοτε με την κείμενη νομοθεσία. Βελτίωση των συστημάτων, των διαδικασιών και διαρκής εφαρμογή βέλτιστων πρακτικών επιχειρησιακής διαχείρισης. Διαμόρφωση στρατηγικών και επιχειρησιακών στόχων, με τακτική ανάλυση των οικονομικών στοιχείων, των προβλεπόμενων προϋπολογισμών και των προβλέψεων. Άψογη και εποικοδομητική συνεργασία με τους υπευθύνους τμημάτων. Επίβλεψη, εκπαίδευση και αξιολόγηση της απόδοσης του προσωπικού καθώς και παροχή ανατροφοδότησης. Διενέργεια ελέγχων ποιότητας και λειτουργικών δαπανών καθώς και συνεχή παρακολούθηση των βασικών δεικτών απόδοσης παραγωγής. Επαγγελματική διαχείριση ειδικών αιτημάτων των πελατών με ευγένεια, αποτελεσματικότητα και ακρίβεια. Διασφάλιση της διαρκούς συμμόρφωσης με τους κανονισμούς υγιεινής και ασφάλειας.

Απαραίτητα προσόντα

Αποδεδειγμένη εμπειρία ως Operations Manager ή σε παρόμοια θέση. Η προϋπηρεσία σε αντίστοιχη θέση σε ξενοδοχεία 4* ή 5* θα εκτιμηθεί ιδιαίτερα. Εμπειρία οργανωτικής αποτελεσματικότητας και διαχείρισης λειτουργιών. Εμπειρία στην κατάρτιση προϋπολογισμού και προβλέψεων και εξοικείωση με επιχειρηματικές και οικονομικές αρχές. Πτυχίο στη Διοίκηση Επιχειρήσεων ή σε σχετικό τομέα. Ισχυρές δεξιότητες ηγεσίας, επικοινωνίας, παρότρυνσης και διαπροσωπικών σχέσεων. Επινοητικότητα στη διαχείριση έκτακτων περιστατικών και παροχή λύσεων. Ομαδικό πνεύμα, ικανότητα εργασίας με ταχύτητα, ακρίβεια, ευγένεια και συνέπεια. Ευελιξία εργασίας σε διάφορες βάρδιες και ώρες.

Προσφέρουμε

Επαγγελματικό και ευχάριστο περιβάλλον εργασίας Δυνατότητες εξέλιξης Ικανοποιητικό πακέτο αποδοχών με πλήρη ασφάλιση Δωρεάν διατροφή στο εστιατόριο της μονάδας Ενδεχομένως δωρεάν διαμονή πολύ κοντά στη μονάδα


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