Head - accident & health claims
3 days ago
Tag Lynk Careers, hiring partner for a leading insurance organization, is looking for a senior leader to drive Accident & Health Claims Strategy & Operations . This role is ideal for seasoned professionals with deep expertise in health insurance claims, fraud mitigation, provider network management and regulatory compliance. ???? Key Responsibilities Strategic Leadership Build and drive end-to-end Accident & Health Claims strategy , frameworks and processes. Ensure compliance with latest health insurance regulations; implement process refinements. Lead the move towards paperless, automated claims settlement with superior TAT & customer experience. Design and monitor performance metrics for TPAs and internal claims teams. Collaborate with technology teams to build/enhance claims systems & automation . Build strong partnerships with external stakeholders: TPAs, investigators, hospitals, OSPs, providers . Drive continuous improvement, best practices, and customer-first delivery. Financial & Risk Management Partner with audit & fraud teams to implement fraud prevention and loss-mitigation frameworks . Manage claims budgets, average claims cost and cost-containment initiatives. Analyze ICR , medical data and portfolio trends; drive proactive risk control. Support product, U/W and actuarial teams with insights for guideline finalization. Lead periodic reporting for internal & regulatory stakeholders. Functional & Operational Excellence Lead teams managing claims processing, customer queries, complaints, reserving & registration. Oversee adjudication of complex claims: indemnity, critical illness, accidental death . Manage network providers, evaluate & empanel TPAs/OSPs, drive performance management. Partner closely with product/business teams to strengthen service capability. People Leadership Drive a culture of accountability, high performance and continuous learning. Set goals, mentor teams, review performance, and build future leaders in claims operations. Strengthen collaboration across cross-functional internal teams. Desired Profile MBBS / BAMS / BHMS / B. Pharm preferred; or any graduate with health insurance certifications. 15–20 years of experience in health insurance / TPA / wellness / healthcare domains. Strong exposure to claims operations, adjudication, medical review, fraud control, underwriting basics, hospital administration, and provider network management . Proven leadership in handling large teams and multi-stakeholder environments. Excellent analytical, communication, negotiation and people management skills. ???? Key Stakeholders Internal: Product, U/W, Distribution, Customer Service, Technology, Compliance, Finance External: TPAs, Hospitals, Investigators, Providers, Corporates, Customers
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Head - accident & health claims
5 days ago
Kota, India Taglynk Full timeTag Lynk Careers, hiring partner for a leading insurance organization, is looking for a senior leader to drive Accident & Health Claims Strategy & Operations . This role is ideal for seasoned professionals with deep expertise in health insurance claims, fraud mitigation, provider network management and regulatory compliance. ???? Key Responsibilities...
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