Team Lead – AR

4 weeks ago

Coimbatore, Tamil Nadu, India Waveonline LLC Full time

We're Hiring: Team Lead – AR (Accounts Receivable)

Location:  Cochin & Coimbatore (Work from Office Only)

Open Positions:  4

Experience Required:  5+ years in US Healthcare RCM, including 2+ years in managing teams/processes

About the Role

We're looking for highly driven and experienced Team Leads  to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).

Key Responsibilities

  • Lead and manage a team of 30+ AR associates to ensure high performance.
  • Distribute daily work volumes and ensure adherence to client SLAs & turnaround times .
  • Support production and delivery for client-specific RCM processes and projects.
  • Troubleshoot and resolve workload-related challenges to ensure timely outcomes.
  • Conduct regular quality assurance  reviews to maintain service excellence.
  • Set performance goals, delegate tasks, and monitor execution for efficiency.
  • Analyze and track team metrics to drive continuous improvement .
  • Identify training needs and deliver targeted coaching  to enhance team capabilities.
  • Collaborate with quality auditors to ensure compliance and improve quality scores.
  • Handle client escalations  and ensure complete client satisfaction.
  • Demonstrate expertise in end-to-end RCM , particularly AR and denial management .

Candidate Profile: Qualifications & Experience

  • Education:  Bachelor's degree or equivalent.
  • Experience:
  • Minimum 5 years in US Healthcare RCM
  • At least 2 years in a Team Leader / Process Coach / Team Coach  role
  • Current designation  should reflect team leadership (Immediate joiners preferred)
  • Deep understanding of AR processes, denial management, and payer-specific guidelines.
  • Strong communication and interpersonal skills for managing both teams and clients.
  • Ability to analyze KPIs and improve team and process performance.
  • Proficient in AR management software/tools, and experienced with HIPAA compliance .
  • Familiarity with insurance billing , payer contracts , and medical coding (CPT / ICD-10) .
  • Advanced Excel and reporting skills for data tracking and decision-making.
  • Able to adapt to dynamic client needs and shifting healthcare industry standards.

Why Join Us?

At Wave Online Infoway , we're transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.

Apply Now or Reach Out

For more information, connect with our recruitment team:

  • Rajalakshmi Kannan  –   |  
  • Nasiya  –  | 
  • Modhimol PN  –  | 
  • Anagha J D  –  | 

Wave Online Infoway

Empowering healthcare through expert RCM solutions

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