CRM Software Functional Support

3 weeks ago


Ahmedabad, India Daemon Information Systems Full time

We are looking for candidates with an experience of 2- 3 years in CRM / ERP Support & Implementation who can be a part of our DaeBuild CRM Software Functional Support team.


The CRM Software Functional Support profile would be :-


  • Ensuring absolute success of each DaeBuild CRM Implementation.
  • Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical support.
  • QA Testing on the Implementation.
  • Online and Onsite Software Training.
  • Hand holding the clients.
  • Online and Onsite Technical support which includes resolving client queries, troubleshooting errors, and ensuring absolute customer satisfaction.
  • Upgradations of the software versions.
  • Work closely with development team during Software Development Cycle.
  • Responsible for Manual Testing using latest Techniques and Methodologies and ensure that all products are of very high quality.
  • Responsible for logging defects and tracking them to closure.· Ensuring absolute success of each DaeBuild CRM Implementation.



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