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Executive Assistant

2 months ago

bangalore, India Hustek Business Solutions Full time

Executive Assistant’s Responsibilities and Accountabilities :

Area Details

Inbox and Diary Support Diary

· Managing Leader’s diary with a degree of autonomy in confirmation and scheduling of meetings and travel arrangements

· Accepts and declines invites

· Applies color coding to calendar

· Manage complex and adios meeting coordination requirements

Travel Support

· Arrange and co-ordinate complex and multi-destination travel and accommodation requirements using the preferred suppliers and the systems and processes in place and in short notice changes.

· Creates logical itinerary based on Leaders availability.

· Provides support with travel documentation and procedures including visas.

Communications

· ; document production and formatting; proof reading materials for consistency, grammar, and spelling

· Communicates also unpopular opinions, does so with tact and in a tactical way, always following the goals and strategy of the company.

· Seeks for Win-Win solutions. Encourages others to seek such solutions.

· Actively communicates when noticing unachievable goals, proposes solutions leading to achieve them.

Client/EA Relationship

· Develops relationships with executives’ clients and their Executive Support Associates.

· Establishes network across home GU EA community

· Drive customer service excellence - build relationships with Senior Executives and Senior Managers

Team Work

· Work as a cooperative and collaborative member of a high performing team

· Shares knowledge with team members, working collaboratively to deliver business results

· Works in and across formal and informal teams developing trusting relationships and promotes the value of teamwork throughout the organisation

· Supports Business Services and the wider ESS Community

Administration

Assists with miscellaneous complex administrative tasks, examples of which would include:

· Locating and completing standard Accenture forms

· Invoicing and accounts reconciliation support

· Compiling and updating email distribution/ SharePoint lists

· Time and expense reporting

· Restaurant table booking

· Office/meeting room bookings

Meeting and Event Planning

· Takes brief and delivers full event management within budget (Bank Sadler)

· Prepares agenda as directed by Leader

· May provide on-site facilitation of event including taking notes.

· Assist leader to find the right internal contact (onshore or offshore) or process – as necessary (e.g., Event Planning, branding, copying)

Conference call/ VC bookings

· Provides scheduling support and attends calls as required

· Assists to provide technical resolutions

Document the work

Management tool

· Capture and document details of all customer interactions in a work management tool (Service Now tool)

MS office

Must have strong knowledge

· Outlook, Excel, Word, PowerPoint

  • · Create, Format, edit documents as required by leader and specified using the appropriate above tools