System Technician

1 month ago


bangalore, India Antal International Full time
Job Description

Role-System Technician

Experience - 3 to 5 years

Location-Bangalore

Shifts-Rotational(including night shift also)

Working days-5 days 

Industry-Travel


In this role, you will assist the Senior System Technician with developing and delivering training to all team members. The System 
Technicians will compile and publish team metrics. This role represents the Enterprise ICT Organization and will cooperate with other IT 
functions to support the regular flow of business and IT projects and tasks; this role will also interface with non-ICT teams to provide 
technical assistance and insight. As the System Technician, you will adhere to all standards, policies, procedures, and security 
requirements. You will proactively improve processes and determine and recommend more effective products and applications, 
supporting hardware, software, and other technical solutions.

Responsibilities-

Troubleshoot hardware, software, and other IT solutions

Follow all ICT policies and procedures

Ability to add, change or modify new or existing reports

Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures

Assist other technical teams (hands-on support)

Will contribute to technology, security, and efficiency enhancements and improvements

Develop training materials and train team members

Required Skills-


Proven Technical Experience in a 24 x 7 IT Environment

Excellent Communication Skills, Oral, Written and Presentation

Excellent Knowledge of IT systems

Excellent Troubleshooting and Problem-Solving Skills

Excellent Customer Service Skills 

Ability to Develop, Interpret and Follow Written IT Policies and Procedures

Experienced with Microsoft Business Software Applications and Other Communication tools

Advanced Project Management Skills

Detail Oriented

Travel


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