Business Development Executive

3 weeks ago

Mangaluru, India Petrocon Engineers and Consultants (PEC) Full time

Experience: 0 3 Years
Location: Mangalore
Employment Type: Full-time

Key Responsibilities

1. Restaurant Partnerships

  • Identify, approach, and onboard new restaurants to the platform.
  • Maintain strong relationships with existing restaurant partners to ensure smooth operations and satisfaction.
  • Negotiate terms,commission structures, and promotional opportunities with restaurant partners.
  • Ensure restaurants are trained and well-equipped to use the platform effectively.

2. Day-to-Day Operations

  • Manage and monitor daily order flow to ensure customer satisfaction.
  • Coordinate between restaurants, riders, and customers to resolve operational issues.
  • Track key performance metrics (orders, revenue, cancellations, delays) and suggest improvements.
  • Support promotional campaigns and special offers with restaurant partners.

3. Rider Management

  • Assist in rider on boarding, documentation, and training.
  • Manage rider schedules, availability, and allocation for smooth delivery operations.
  • Address rider grievances, resolve issues, and ensure adherence to company standards.
  • Work closely with operations to maintain rider efficiency and customer service levels.

4. Business Growth & Strategy

  • Conduct market research to identify new opportunities and competitor activities.
  • Contribute ideas for promotional campaigns and local marketing initiatives.
  • Build long-term relationships with stakeholders to strengthen the brand presence.

Required Skills & Qualifications

  • Bachelors degree in Business Administration, Marketing, or related field (preferred but not mandatory).
  • 03 years of experience in Business Development / Sales / Operations (freshers are welcome).
  • Strong communication and interpersonal skills.
  • Ability to multitask, manage time effectively, and work under pressure.
  • Problem-solving skills with a customer-first attitude.
  • Willingness to travel locally for restaurant visits and rider coordination.
  • Two Wheeler is Required.

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