ACE Support Engineers
6 hours ago
Job Description: ACE Support Engineer
We are seeking an experienced ACE Support Engineer with a strong technical background to join our team. The ideal candidate will have extensive hands-on experience in ACE operations and support, coupled with advanced troubleshooting capabilities and knowledge of key technologies.
Responsibilities:
- Provide support and expertise in ACE operations and troubleshooting.
- Identify, analyze, and resolve technical issues, flow-related issues, tracking problems, and other operational challenges.
- Collaborate with cross-functional teams to ensure smooth pipeline operations and infrastructure management.
Requirements:
- ACE Operational Experience : Minimum 3 years of hands-on experience in ACE operations.
- ACE Support Experience : Minimum 3 years of experience providing technical support for ACE environments.
- Strong troubleshooting skills with the ability to address technical issues, flow-related problems, and tracking concerns.
Technical Skills:
- Proficient in Azure and/or OpenShift Pipelines .
- In-depth knowledge of Kubernetes for container orchestration.
- Expertise in IBM ACE (App Connect Enterprise) and its integration processes.
- Experience with IBM MQ (Message Queue) and IBM MQ MFT (Managed File Transfer).
- Familiarity with Elastic Stack for monitoring, logging, and performance analysis.
Preferred Qualifications:
- Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
- Strong communication skills and the ability to collaborate with various teams.
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