Insurance Servicing

JOB DESCRIPTION

Be part of JPMorganChase's Wholesale Lending Services group Join our Central Insurance Team and be the compliance expert we're looking for.

As an Insurance Service Specialist II within JPMorganChase, you will ensure the integrity of assets and collateral by maintaining appropriate insurance coverage. Your attention to detail is crucial in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaborating with vendors and servicing teams, you adapt to changes in policies, procedures, and systems. Your skills in conflict management, critical thinking, and stakeholder management help facilitate discussions and create beneficial solutions. Emotional intelligence and listening skills are key in building trust and credibility with peers, managers, and stakeholders, supporting the end-to-end loan product lifecycle and contributing to the firm's success.

Job responsibilities

• Review and verify insurance coverage for assets and collateral, ensuring adherence to established guidelines and procedures.
• Collaborate with vendors and servicing teams to implement changes in policies, procedures, and systems, maintaining open communication and fostering win-win solutions.
• Identify trends and root causes of errors in servicing activities, escalating non-routine issues to senior team members for resolution.
• Assist in the production of daily reports, contributing to the forecasting of workload and adherence to service level agreements.
• Participate in the implementation of process improvements, contributing to the enhancement of insurance servicing operations.

Required qualifications, capabilities, and skills

• Baseline knowledge of insurance servicing operations, including reviewing assets and collateral for appropriate coverage.
• Familiarity with lending services, particularly in relation to the loan lifecycle and the associated regulatory environment.
• Demonstrated ability to identify trends and root causes of errors, using critical thinking skills to evaluate various aspects of a situation and generate consistent conclusions.
• Experience in stakeholder management, with the ability to establish productive working relationships with cross-functional teams and clients.
• Proficiency in time management and organization, with the ability to efficiently manage and monitor multiple tasks and activities.

Preferred qualifications, capabilities, and skills

• Basic understanding of insurance processes with a willingness to learn and develop strategic insights.
• Creative thinker with a proactive approach to process improvement and a strong motivation to enhance efficiency.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.