Relationship Manager, Priority
4 weeks ago
Role Responsibilities
Transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High Net Worth customers of the Bank
SALES
Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment Achieve the Targets set in terms of product mix Induction of all new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product teamSALES MIS
Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Maintain and update customer information on WMSSERVICE
NPS & Customer management
Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each monthRISK MANAGEMENT & COMPLIANCE
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct.Strategy
Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segmentBusiness
Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment Achieve the Targets set in terms of product mix Induction of all new customers brought in by the Branches & Direct Sales team. Achieve “best in class” productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product teamProcesses
Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)Risk Management
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.Governance
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.Key stakeholders
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Other Responsibilities
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Our Ideal Candidate
Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Customer and Service OrientationRole Specific Technical Competencies
Manage Conduct Manage Conduct Business -Market Knowledge Business -Products and Processes-
Relationship Manager, Priority
1 day ago
Delhi, India Standard Chartered Bank Full timeRole ResponsibilitiesTransaction immediately to the supervising officer.Ensure full awareness of all policies relating to operational risk, sales processes, misselling, Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.Provide professional customer service to achieve a high percentage of...
-
Relationship Manager, Priority
4 weeks ago
Delhi Division, India Standard Chartered Bank Full timeRole Responsibilities Transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high...
-
Relationship Manager, Priority
1 week ago
Delhi Division, India Standard Chartered Bank Full timeRole Responsibilities Transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high...
-
Relationship Manager, Priority
1 month ago
delhi, India Standard Chartered Bank Full timeRole Responsibilities Job Role Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize sales performance to...
-
Relationship Manager, Priority
2 months ago
new delhi, India Standard Chartered Bank Full timeRole Responsibilities Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Responsibilities Maximize sales performance to achieve given...
-
Relationship Manager, Priority
2 months ago
New Delhi, India Standard Chartered Bank Full timeRole Responsibilities Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Responsibilities Maximize sales performance to achieve given revenue...
-
Relationship Manager, Priority
1 week ago
new delhi, India Standard Chartered Bank Full timeRole Responsibilities Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Responsibilities Maximize sales performance to achieve given...
-
Relationship Manager, Priority
1 week ago
New Delhi, India Standard Chartered Bank Full timeRole Responsibilities Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Responsibilities Maximize sales performance to achieve given revenue...
-
Relationship Manager, Priority
2 months ago
Delhi Division, India Standard Chartered Bank Full timeRole Responsibilities Job Role Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize sales performance to achieve...
-
Relationship Manager, Priority Banking
1 week ago
new delhi, India Standard Chartered Bank Full timeRole Responsibilities Job Role Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize sales performance to...
-
Relationship Manager, Priority Banking
1 week ago
New Delhi, India Standard Chartered Bank Full timeRole Responsibilities Job Role Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize sales performance to achieve...
-
Relationship Manager
1 month ago
Delhi, India Talent Leads HR Solutions Pvt Ltd Full timeRelationship Manager Retail SalesPosition Purpose:Working with distributors across assigned channels with the end result of continuous and balanced subscription to organizations funds and ensuring adequate mix across all products to achieve set sales targets.Principal Accountabilities:Generating BusinessContribute to sustained growth in sales through...
-
Service Relationship Associate-priority-regional
2 months ago
Delhi, Delhi, India Kotak Mahindra Full time**Role: - Handling personalized service requests of Privy customers. - Generation of timely business MIS. - Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. - Coordination with CPC/RPC/Investment desks for account opening of Privy customers. - Managing complaints of Privy customers and ensuring...
-
Relationship Manager
1 month ago
Delhi, Delhi, India timesjobs Full timeJob Responsibility: To identify and acquire the customers.Maintaining the relationship with the customers.Retention of customersCross-sell the investment party productsAcquiring new and prospective customers Understanding the requirements of the prospect.Providing clients with advices that help them to sort out their problems in investment. Ensuring future...
-
Relationship Manager
3 weeks ago
delhi, India Aerem Full timeCompany DescriptionAerem provides end-to-end solar solutions, seamlessly blending deep domain expertise in solar technology, finance, and Tech. Our mission is to accelerate solar energy adoption across the nation.As the parent company of NetZero Finance, the only RBI-licensed solar-focused NBFC in India, Aerem facilitates solar loans for businesses and...
-
Relationship Manager
2 months ago
delhi, India Standard Chartered Bank Full timeRole Responsibilities Job Role Relationship Management Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and...
-
Relationship Manager
1 week ago
delhi, India Standard Chartered Bank Full timeRole Responsibilities Job Role Relationship Management Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and...
-
Relationship Manager
2 months ago
Delhi Division, India Standard Chartered Bank Full timeRole Responsibilities Job Role Relationship Management Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve...
-
Relationship Manager
1 week ago
Delhi Division, India Standard Chartered Bank Full timeRole Responsibilities Job Role Relationship Management Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve...
-
Relationship Manager
3 weeks ago
delhi, India Deutsche Bank Full timeJob Title – Relationship ManagerLocation- Chennai(Details of the Role and how it fits into the team)Wealth Management India works with the Ultra High/High Networth clients and families of the country. The objective of the division is to provide products and solutions to address their Wealth, Lending and Banking requirements.We are looking at self driven...
