Lead / AM HR Operations

3 weeks ago


Gurgaon, Haryana, India Radical Minds Technologies Pvt. Ltd. Full time
Job Title: Lead / Assistant Manager – HR Operations
Location: Gurgaon, Noida, Bangalore
Positions 4 (2 at Gurgaon, 1 at Noida, 1 at Bangalore)
Experience Required: 5+ years in BPO
Apply Now : Please mail your resume at
Job Summary
Radical Minds is looking for a highly skilled and detail-oriented HR professional to manage HR processes, data analytics, MIS reporting, onboarding, and documentation . The ideal candidate should have hands-on experience in HR operations with a focus on efficiency, compliance, and employee experience in a BPO environment .
Key Responsibilities
HR Process Execution & Compliance
Ensure smooth execution of HR processes such as employee life cycle management, performance management, and policy implementation .
Maintain compliance with labor laws, company policies, and industry standards .
Work closely with HR leadership and business heads to drive HR best practices.
Data Management & MIS Reporting
Maintain and analyze HR data for decision-making, workforce planning, and efficiency improvements .
Prepare HR dashboards, reports, and MIS analytics to track hiring, attrition, payroll, and employee engagement .
Ensure data accuracy and integrity in HR records and HRMS (Human Resource Management Systems).
Onboarding & Employee Documentation
Oversee end-to-end employee onboarding to ensure a seamless joining experience .
Manage employee records, background verification, and documentation compliance .
Ensure that all employee contracts, offer letters, and HR-related documentation are maintained properly.
HR Operations & Employee Engagement
Streamline HR workflows to enhance productivity and efficiency.
Assist in employee relations, grievance handling, and HR query resolution .
Implement strategies to enhance employee engagement and retention .
Process Optimization & HR Automation
Identify process gaps and suggest automation solutions to improve efficiency.
Leverage HRMS and digital tools for better process execution and workforce analytics .
Required Skills & Qualifications
Experience:
Minimum 5+ years of HR experience in the BPO industry .
Proven expertise in HR process execution, onboarding, and documentation management .
HR & Data Expertise:
Strong data management and HR analytics skills .
Proficiency in MIS reporting, HR dashboards, and process automation .
Knowledge of HR policies, compliance, and legal frameworks .
Technical & System Knowledge:
Hands-on experience with HRMS, ATS, and data management tools .
Expertise in Excel, HR software, and reporting tools .
Soft Skills & Competencies:
Attention to detail, process-driven mindset, and problem-solving skills .
Strong communication, interpersonal, and stakeholder management skills .
Ability to handle confidential employee information with discretion .
Why Join Radical Minds?
Opportunity to lead HR process execution & automation
Work with a fast-growing and dynamic BPO team
Be a key contributor in HR data management & compliance

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