Lead / AM HR Operations
2 weeks ago
Job Title: Lead / Assistant Manager – HR Operations
Location: Gurgaon, Noida, Bangalore
Positions 4 (2 at Gurgaon, 1 at Noida, 1 at Bangalore)
Experience Required: 5+ years in BPO
Apply Now: Please mail your resume at prateek.prashar@radicalminds.net
Job Summary
Radical Minds is looking for a highly skilled and detail-oriented HR professional to manage HR processes, data analytics, MIS reporting, onboarding, and documentation. The ideal candidate should have hands-on experience in HR operations with a focus on efficiency, compliance, and employee experience in a BPO environment.
Key Responsibilities
HR Process Execution & Compliance
- Ensure smooth execution of HR processes such as employee life cycle management, performance management, and policy implementation.
- Maintain compliance with labor laws, company policies, and industry standards.
- Work closely with HR leadership and business heads to drive HR best practices.
Data Management & MIS Reporting
- Maintain and analyze HR data for decision-making, workforce planning, and efficiency improvements.
- Prepare HR dashboards, reports, and MIS analytics to track hiring, attrition, payroll, and employee engagement.
- Ensure data accuracy and integrity in HR records and HRMS (Human Resource Management Systems).
Onboarding & Employee Documentation
- Oversee end-to-end employee onboarding to ensure a seamless joining experience.
- Manage employee records, background verification, and documentation compliance.
- Ensure that all employee contracts, offer letters, and HR-related documentation are maintained properly.
HR Operations & Employee Engagement
- Streamline HR workflows to enhance productivity and efficiency.
- Assist in employee relations, grievance handling, and HR query resolution.
- Implement strategies to enhance employee engagement and retention.
Process Optimization & HR Automation
- Identify process gaps and suggest automation solutions to improve efficiency.
- Leverage HRMS and digital tools for better process execution and workforce analytics.
Required Skills & Qualifications
Experience:
- Minimum 5+ years of HR experience in the BPO industry.
- Proven expertise in HR process execution, onboarding, and documentation management.
HR & Data Expertise:
- Strong data management and HR analytics skills.
- Proficiency in MIS reporting, HR dashboards, and process automation.
- Knowledge of HR policies, compliance, and legal frameworks.
Technical & System Knowledge:
- Hands-on experience with HRMS, ATS, and data management tools.
- Expertise in Excel, HR software, and reporting tools.
Soft Skills & Competencies:
- Attention to detail, process-driven mindset, and problem-solving skills.
- Strong communication, interpersonal, and stakeholder management skills.
- Ability to handle confidential employee information with discretion.
Why Join Radical Minds?
Opportunity to lead HR process execution & automation
Work with a fast-growing and dynamic BPO team
Be a key contributor in HR data management & compliance
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