Learning Management System Architect for Enterprise SaaS
1 month ago
Job Title: Learning Management System Architect for Enterprise SaaS
Company Overview:
iCare Software is a leading provider of innovative Software-as-a-Service (SaaS) solutions, revolutionizing how childcare businesses operate in the digital age. We are dedicated to delivering cutting-edge technologies that empower our clients to streamline their workflows, enhance productivity, and achieve their goals efficiently.
Position Overview:
Passion for user advocacy and a commitment to delivering exceptional customer experiences through a most effective help system.
Responsibilities:
Work closely with Product Management, Engineering, and Customer Support to gather information to build the following with the highest quality:
- LMS: Architect, design, and implement a Learning Management System.
- CHATBOT: Architect and develop a ChatBot for automated support.
- HELP SYSTEM: Develop and maintain high-quality product documentation including courses, training videos, user guides, release notes, tutorials, and API documentation.
Qualifications:
- Excellent command of English with meticulous attention to detail.
- Strong understanding of SaaS and proven experience in building a help system.
- Proficiency with modern documentation tools.
- Ability to work effectively in a fast-paced, agile, team environment.
Benefits:
- Competitive salary and performance-based bonuses
- Flexible work schedule and remote work
- Professional development opportunities
- Collaborative and inclusive work environment with a focus on innovation and creativity
Join iCare Software and be part of a talented team shaping the future of childcare and early education. Apply now to make an impact and grow your career with us
To Apply:
- Get exposed to iCare and its current help system through its Sandbox:
- Complete this 2-question survey telling us how you’ll start building the new help system:
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