Associate Client Service
7 days ago
(based in Europe/Americas)
, facilitating interactions to help our clients make better-informed business decisions. As a client focused company, our clients’ needs drive our work and as an Associate, you can expect to work on multiple requests that span a wide range of industries and geographies on any given day. It’s a sales-oriented role where you’ll spend most of your time connecting to relevant experts via
cold calls/texts/emails
, persuading them to commit to speaking with our clients - it’s all about human connections and insights
Remote working with night shift timings- 5:30 pm to 2:30 am IST . Additionally, there is a requirement to work from the office for the initial 1-2 months which would be the training phase before the remote move.
Responsibilities:Make calls to relevant experts based in Europe and Americas t
o explain the opportunity and persuade them to take part in a consultation with our client.Negotiate terms for, and setting up, the consultation - scheduling, contracts, compliance requirements.Building, developing and strengthening relationships with existing industry contacts and building new relationships with experts you have identified.
What we look for:Motivated by results: The work is fast-paced – you will be working on multiple requests each day, with tight timelines and high standards so you’ll need to organise your time well, have great attention to detail and adhere to our compliance framework.Inquisitive: Your projects will span a wide variety of industries and geographies which you will need to understand at a high level. It’s important that you enjoy learning, are able to quickly understand key information and use this to find the right experts for each project.Target driven: Our services are in high demand and we all work to targets so we need people who are excited by a hands-on, high performing and results-oriented role and who are driven to exceed expectations for our clients. Relationship builder: You’ll have a chance to build relationships with a wide variety of industry experts across different industries and seniority levels so you need to have great communications skills (both written and verbal) and be able to adapt your communication style effectively.Team work: As part of a global team, teamwork is essential - you’ll be collaborating with colleagues locally and internationally when executing on projects. Our culture is centred around feedback and open communication, we look for people who are open to continuous professional development.
Qualifications:
What we look for:The work is fast-paced – you will be working on multiple requests each day, with tight timelines and high standards so you’ll need to organize your time well, have great attention to detail and adhere to our compliance framework.You’ll be responsible for building relationships with our Public Equity clients as well as a wide variety of industry experts across different industries and seniority levels, so you need to have great communications skills (both written and verbal) and be able to adapt your communication style effectively.Your projects will span a wide variety of industries and geographies which you will need to understand at a high level. It’s important that you enjoy learning, are able to quickly understand key information and use this to find the right experts for each project.An interest in financial markets and the environment that our Public Equity & Credit clients operate in. Keeping up with their direction of research, which may require continual and frequent projects. Our services are in high demand and we all work to targets so we need people who are excited by a hands-on, high performing and results-oriented role and who are driven to exceed expectations for our clients.Teamwork is essential - you’ll be collaborating with colleagues locally and internationally when executing on projects.With a culture centered around feedback and open communication, we look for people who are open to continuous professional development.A degree, with strong academic credentials and/or extensive experience in a client-facing role.
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