Relationship Manager

4 weeks ago


Raipur, India Petpooja Full time

- Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).- Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.- Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.- Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.- Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.- Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.- Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.- Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.- Establish a strong reference market by maintaining long-term relationships with onboarded clients.- Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.- During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.- Be the face of Petpooja in the market, upholding and promoting the company's values and mission.Additional Qualification and Skills:- Bachelor's degree is preferable.- Professional experience of 1-3 years in Sales.- Problem-solving attitude- Customer-oriented mindset- Knowledge of customer relationship management (CRM) practices- Influencing Skills- Presentability is required- Fluent in communication


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