MGA & Facilities Operations Lead

2 weeks ago

bangalore, India Swiss Re Full time

About the Role
The opportunity:


This role is responsible for the management and oversite of MGAs and Facilities within the CorSo
APAC MGA team. With a strong focus on compliance and timeliness, this role works closely with a
range of internal stakeholders including the Global Head MGAs & Facilities, Underwriters and
Regional Heads of Operations, Legal & Compliance, Risk, Actuarial and Risk & Compliance, as well
external stakeholders within the MGAs and Facilities to ensure the smooth day to day operation of
MGAs and facilities. This role requires a high level of organization and the ability to work meet
deadlines both individually and as a part of a cross functional team.


Core Responsibilities:

 Ensure compliance with internal and external guidelines, regulations, and frameworks.  Smooth operational handling of all MGAs ensuring all operational processes and tasks are executed in a timely manner.  Support and drive on-boarding and off-boarding of MGAs and facilities, including the development and submission of e-Boards for approval by Senior Management. Ensure timely receipt and processing of bordereaux, including resolution of data and cash matching issues as they arise. Schedule and chair the monthly Client Services Team meetings, driving actions to completion, and other meetings as required. Calculation and payment of profit commission as required. Operational Performance Reporting as required.  Coordinate and streamline information requirements for MGAs across due diligence, legal/carrier management, global outsourcing policy etc.  Maintain MGA oversight by developing handbooks (SOP's), best practice papers, conduct trainings, workshops and lessons learned sessions.  Assist the business by leading, driving, and implementing projects and other initiatives. Internal/External Stakeholder collaboration  Interpret new regulation and/or policy and implement into current structures.  Analyze data accurately and efficiently with a sound understanding of numbers.

Additional Responsibilities:

Continuously develop management and oversight controls including the provision of highquality, timely reports and overview of MGA and Facility business Key contributor to Local and Global Projects in relation to MGAs and facilities.  Drive innovation in products and processes.  Contribute to the development and implementation of global/regional MGA and Facility strategy.  Recommend portfolio steering actions where appropriate. Establish and guide local Deal Teams to support deals on a case-by-case basis.


About You

Approximately 5 years' experience within the insurance/reinsurance industry with a strong background in Operations.  Attention to detail with a focus on quality and accuracy.  Highly organized with Project Management experience, demonstrated experience delivering key initiatives.  Strong decision-making capabilities Solutions and results oriented individual with an ability to multi-task.  Able to operate collaboratively in a matrix organization and mobilize people to deliver on objectives.  A strong team player with ability to demonstrate the highest level of professionalism and credibility.  Microsoft Word, PowerPoint, and Excel experience intermediate level required.  Experience working within an MGA and/or Facility environment, or Account Management experience preferred. Excellent communication skills, with fluency in English required.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

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Reference Code:  129392

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