Technical Manager

4 days ago

Mumbai, India 2coms Full time
Job DescriptionAbout the client:Our client is an IT Technology & Services Management MNC , supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing digital innovations to every aspect of the landscape of insurance. Our Client is a part of one of the major insurance groups based out of Germany and Europe. The Group is represented in around 26 countries worldwide, with Over 37,000 people worldwide, focusing mainly on Europe and Asia & offers a comprehensive range of insurances, pensions, investments and services by focusing on all cutting edge technologies majorly on Could, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe.Designation: Technical Manager / Sr. Manager - Application Support Specialist

Requirements Designation: Technical Manager / Sr. Manager - Application Support SpecialistLocation: Powai, MumbaiMin : 5 YearsResponsibility:

Stable and cost-effective operation of a certain subset of our portfolio of business applications (SAP, .NET and other). This includes ongoing operations, application support, Incident-, Problem- , Configuration- and Change Management (e. g. patches) and (limited) product enhancements. In addition all documentation tasks, compliance requirements as well as vulnerability remediation are in scope. As member of our global team of Service Managers and Application Support Specialists you also work very closely with our external service provider in an offshore sourcing model which is standardized with regards to processes, roles, etc.Role:

• Supporting smooth application operation and development of small enhancements for multiple applications• Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups• Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility• Escalation management regarding tickets or general issues, set up alignment calls with customers• Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing• Advising business departments or IT colleagues on service offerings• Collaborating in transition projects and in the further development of the service in generalBenefits Location: Hiranandani Garden , PowaiCandidates willing to relocate to Mumbai only need to applyRequirementsAbout the client: Our client is an IT Technology & Services Management MNC , supporting millions of internal and external customers with state of-the-art IT solutions to everyday problems & dedicated to bringing digital innovations to every aspect of the landscape of insurance. Our Client is a part of one of the major insurance groups based out of Germany and Europe. The Group is represented in around 26 countries worldwide, with Over 37,000 people worldwide, focusing mainly on Europe and Asia & offers a comprehensive range of insurances, pensions, investments and services by focusing on all cutting edge technologies majorly on Could, Digital, Robotics Automation, IoT, Voice Recognition, Big Data science, advanced mobile solutions and much more to accommodate the customers future needs around the globe. Designation: Technical Manager / Sr. Manager - Application Support Specialist Requirements Designation: Technical Manager / Sr. Manager - Application Support Specialist Location: Powai, Mumbai Min : 5 Years Responsibility: Stable and cost-effective operation of a certain subset of our portfolio of business applications (SAP, .NET and other). This includes ongoing operations, application support, Incident-, Problem- , Configuration- and Change Management (e. g. patches) and (limited) product enhancements. In addition all documentation tasks, compliance requirements as well as vulnerability remediation are in scope. As member of our global team of Service Managers and Application Support Specialists you also work very closely with our external service provider in an offshore sourcing model which is standardized with regards to processes, roles, etc. Role: • Supporting smooth application operation and development of small enhancements for multiple applications • Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups • Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility • Escalation management regarding tickets or general issues, set up alignment calls with customers • Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing • Advising business departments or IT colleagues on service offerings • Collaborating in transition projects and in the further development of the service in general Benefits Location: Hiranandani Garden , Powai Candidates willing to relocate to Mumbai only need to apply

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