Team Member Level 1

Analyze and scrutinize all contractual documents - Raising of payments and invoices to Ford Motor Company and other customers as required - Completion of daily and monthly dealer collection activity - Issuing daily statistics to assist with resource management, performance metrics and quality measurements - Review and clearance of manual suspense payments...

Flexibility to work in different shift hours to meet the business requirement. Positive approach in providing excellent customer service and taking accountability for resolving or escalating customer queries as required. Confident in meeting deadlines with mínimal supervision, whilst maintaining high level of quality and efficiency. Experience in...

Team Member Bachelor's degree from Commerce / Business / Banking with experience in Global Business Services / Banking back-offices. - Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines - Perform critical activities like extending contract term, due...

**Process Management**:Accurately action all incoming contracts and investigation requests in strict adherence to established procedures, ensuring compliance with Service Level Agreements (SLAs). - **Performance & Quality**:Consistently meet and exceed productivity and quality objectives, maintaining a high level of consistency in all tasks. - **Compliance &...

• Good in verbal and written communication• Maintain good relationship with operations team• Have strong Process improvement mindset• Ability and desire to take responsibility and deliver results with minimal supervision• Time Management• Strong understanding of MS Office Tools• Flexible in working different shift (Day/Mid)

ASSOCIATE LEVEL 1 (JOB NUMBER: DA 000217) **Job Title**: **Associate Level 1** **Date**: June 2020 **Department**: Data Administration **Location**: Chennai **Business Line / Function**: IFSO **Reports to**: - (Direct)_ Asst. Manager / Manager **Grade**: (if applicable) - (Functional)_ Manager **Number of Direct Reports**: NA **Directorship / Registration**:...

Job Title: **Associate Level 1** Date: June 2020 Department: Data Administration **Location**: Chennai Business Line / Function: IFSO Reports to: (Direct) Asst. Manager / Manager Grade: (if applicable) (Functional) Manager Number of Direct Reports: NA Directorship / Registration: NA **POSITION PURPOSE**: The position will be responsible to setting up...

Handle Accounts servicing and Vehicle liquidation activities for Ford motor credit retail loan/ lease customers in North America within stipulated timelines - Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers - Look for process improvement...

Handle Accounts servicing and Vehicle liquidation activities for Ford motor credit retail loan/ lease customers in North-America within stipulated timelines - Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers - Look for process...

Handle customer disputes accurately after analyzing our records. Accounts servicing and Vehicle liquidation activities for Ford motor credit retail loan/ lease customers in North America within stipulated timelines - Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the...