Team Member Level 1

**Process Management**:Accurately action all incoming contracts and investigation requests in strict adherence to established procedures, ensuring compliance with Service Level Agreements (SLAs). - **Performance & Quality**:Consistently meet and exceed productivity and quality objectives, maintaining a high level of consistency in all tasks. - **Compliance &...

Ensure all the contracts are actioned per procedure and support the Service Level Agreement. - Meet the productivity and quality % as per the objectives and maintain consistency. - Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits. - Ensure audit observations are...

To Handle Total Loss process Bachelor Degree in commerce ( Fresher) SG 01 Strong written and verbal communication skills since the process requies calling to US Third parties. Handle Total loss Process Meet the SLA Deliverables with 100% Qality and within timeline Strong written and verbal communication skills since the process required calling to US...

Ford Credit Services **Eligibility Criteria**: - B.Com/BBA/M.Com with minimum 60% in present course with no active backlogs/arrears - Proficiency in MS Office tools. Expertise in MS Excel/Spreadsheet, is added advantage - Flexibility to work in night shifts / weekend support if required (Comp - Off in case of working in week ends) - Handle Accounts...

Team MemberBachelor's degree from Commerce / Business / Banking with experience in Global Business Services / Banking back-offices.Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelinesPerform critical activities like extending contract term, due date...

Key Responsibilities: - Analyze and scrutinize all contractual documents - Raising of payments and invoices to Ford Motor Company and other customers as required - Completion of daily and monthly dealer collection activity - Issuing daily statistics to assist with resource management, performance metrics and quality measurements - Review and clearance of...

Flexibility to work in different shift hours to meet the business requirement. Positive approach in providing excellent customer service and taking accountability for resolving or escalating customer queries as required. Confident in meeting deadlines with mínimal supervision, whilst maintaining high level of quality and efficiency. Experience in...

Flexibility to work in different shift hours to meet the business requirement. - Positive approach in providing excellent customer service and taking accountability for resolving or escalating customer queries as required. - Confident in meeting deadlines with mínimal supervision, whilst maintaining high level of quality and efficiency. - Experience in...

Ensure all the contracts/Investigation requests are actioned per procedure and support the Service Level Agreement. Meet the productivity and quality % as per the objectives and maintain consistency. Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits. Ensure audit...

**Ford Credit Services**: Ford Motor Credit Company is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Specifically, its business activities are concentrated in the area of...