DevOps Support Engineer

4 weeks ago


Pune, India LotusFlare Full time
Responsibilities

Monitoring backend services (cloud based infrastructure)Supporting, troubleshooting, investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc)Supporting and improving monitoring/alerting systems (Searching, testing, deploying new functionality for existing tools)Creating new features for automating troubleshooting and investigation processCreating new tools to improve support processDrafting reports and summarizing information after investigations and incidentsJob RequirementsAt least 1 year of work experience with similar responsibilitiesStrong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administrationUnderstanding of network protocols and troubleshooting (TCP/IP, UDP)Strong scripting skills (Bash, Python)Critical thinking and problem solvingUnderstanding of containerization (Docker, container)Experience with troubleshooting API driven servicesExperience with KubernetesExperience with GitBackground in release management processesEnglish — Professional written and verbal skillsGood to have:Prometheus, Grafana, Kibana (Query language)Experience with Nginx/OpenRestyExperience with telco protocols (Camel, Map, Diameter) from advantageSoftware development/scripting skillsBasic knowledge Casandra, PostgreSQLExperience with using AWS cloud services (EC2, Redshift, S3, RDS, ELB/ALB, ElastiCache, Direct Connect, Route 53, Elastic IPs, etc.)CI/CD: JenkinsTerraformRecruitment ProcessHR Interview followed with 4-5 Levels of Technical Interviews.

LotusFlare ContactsPrachi Dastane (HR Manager - India)
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