DevOps Support

2 months ago

Pune, India Jobs for Humanity Full time

Company Description

Company Name: FIS Global

**Job Description**:
**Position Type**: Full-time

**Type of Hire**: Experienced (relevant combination of work and education)

**Education Desired**: Bachelor's Degree

**Travel Percentage**: 0%

**1 to 3 Years - DevOps Support for Pune (Shift Timing: 6:00 AM to 3:00 PM & 2:00 PM to 11:00 PM)**

**About this Team**:
**What You Will Be Doing**:

- Provide technical support for a software production environment.
- Detect, diagnose, and report problems.
- Assist programming staff with software analysis, performance, and resource consumption.
- Offer technical consultation to users regarding software capabilities and use.
- Follow escalation procedures to resolve incidents, problems, or errors promptly.
- Use appropriate diagnostic tools to isolate and resolve issues.
- Assist development teams with requirements, system design, and project delivery.
- Support development of internal and client communications related to incidents, problems, or errors.

**What You Bring**:

- Minimum of 2 years of hands-on experience in Application Support.
- Experience with DevOps, Jenkins, Docker, Ansible, ITIL, Shell scripting, and SRE.
- An engineering mindset with a focus on support.
- Working knowledge of GIT, JIRA, Ansible, Bamboo, MySQL, and MariaDB is desired.
- Experience in a large software release, QA, continuous integration, or DevOps environment.
- Availability for on-call rotation to provide after-hours support.

**What We Offer You**:

- An exciting opportunity to join the world's leading FinTech Product MNC.
- A range of benefits designed to support your well-being and lifestyle.
- A multi-faceted job with a diverse set of responsibilities.
- A modern international work environment with an innovative and dedicated team.

**Privacy Statement**:
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For more information on our data protection practices, please review our Online Privacy Notice.

**Sourcing Model**:
Recruitment at FIS primarily operates on a direct sourcing model. We only accept resumes from recruitment agencies that are on our preferred supplier list. We are not responsible for any fees related to resumes submitted to job postings or our employees.

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