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Customer Service Representative

4 weeks ago

Noida, India BIG Language Solutions Full time
Job title - Customer Service Representative
Shift hours - US Shift
Location - Sector 98, Noida
Immediate joiners only (Date of Joining is 11th August, 2025)
Process - International Voice Process
The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of US work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work