AI Chatbot Developer

1 week ago

Chennai, India Quantum Strides LLC Full time
Job Title: AI Chatbot Developer (WatsonX, Discovery & Orchestration)

Location: Remote (India)
Employment Type: Full-time/ Part-time
Experience: 3+ years

About Quantum Strides LLC

Quantum Strides LLC is a leading IBM Business Partner and System Integrator specializing in AI-driven enterprise solutions . With expertise across IBM Watson, WatsonX, and Intelligent Automation, we help enterprises modernize operations, enhance customer engagement, and leverage AI for business growth.

Position Overview

We are seeking a skilled AI Chatbot Developer with hands-on experience in WatsonX Assistant, Watson Discovery, and Orchestration frameworks to design and deliver enterprise-grade conversational AI solutions. The ideal candidate will have strong development skills, practical experience with chatbot platforms, and an understanding of enterprise integration and orchestration for end-to-end automation.

Key Responsibilities

  • Design, develop, and deploy AI chatbots using WatsonX Assistant and integrate with enterprise applications.

  • Build Watson Discovery solutions for intelligent document search, retrieval, and contextual insights.

  • Implement Orchestration flows to manage complex enterprise use cases across multiple systems.

  • Integrate chatbots with external platforms (ERP, CRM, HRMS, ITSM, etc.) via APIs and middleware.

  • Develop conversation flows, intents, entities, slots, and dialog strategies to improve customer experience.

  • Work with NLP/NLU models to fine-tune chatbot accuracy and improve contextual understanding.

  • Collaborate with business stakeholders to analyze requirements and transform them into scalable chatbot solutions.

  • Optimize chatbot performance, conduct UAT, and provide post-deployment support.

  • Stay updated with IBM WatsonX advancements and apply best practices for enterprise AI adoption.

Required Skills & Qualifications

  • 3+ years of experience in AI chatbot development, preferably with IBM Watson/WatsonX ecosystem .

  • Strong expertise in WatsonX Assistant conversation design, skill creation, and enterprise integration.

  • Hands-on experience with Watson Discovery for document search and Q&A systems.

  • Knowledge of Watson Orchestrate / Orchestration frameworks for automation workflows.

  • Strong programming skills in Python, Node.js, or Java for chatbot development and integration.

  • Experience working with REST APIs, JSON, and XML for system integrations.

  • Familiarity with cloud platforms (AWS, Azure, IBM Cloud) and containerization (Docker, Kubernetes) is a plus.

  • Strong problem-solving skills and ability to work in Agile/Scrum environments .

Preferred Qualifications

  • IBM Watson, WatsonX, or AI-related certifications.

  • Experience integrating chatbots with Slack, MS Teams, ServiceNow, Salesforce, or SAP .

  • Familiarity with LLM fine-tuning and WatsonX.ai for conversational AI.

  • Exposure to RPA/Automation tools for end-to-end orchestration.

Why Join Us?

  • Work with cutting-edge AI/WatsonX solutions in enterprise-scale projects.

  • Be part of a collaborative and innovative global team.

  • Competitive salary and growth opportunities in AI & enterprise automation.

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