Area Manager
4 weeks ago
Role Overview:
The Area Manager will be responsible for overseeing end-to-end operations across multiple branches (last-mile distribution centres) in the North Karnataka region. The role demands leadership in managing Branch Incharges, ensuring performance as per client scorecards, supervising delivery efficiency, maintaining compliance across branches, and driving profitability.
Key Responsibilities:
Branch Oversight: Supervise and monitor operations across multiple branches within the North Karnataka zone.
Team Leadership: Lead and support Branch Incharges in branch performance management.
Scorecard Compliance: Ensure consistent achievement of client scorecards across all assigned branches.
Cash (COD) Compliance: Ensure 100% cash handling compliance at branches and resolve any discrepancies promptly.
P&L Responsibility: Drive cost-effective operations and ensure profitability across branches under the assigned area.
Process Governance: Enforce adherence to standard operating procedures (SOPs) and logistics compliance protocols.
Branch Incharge Appointments: Ensure each branch has a qualified and trained Branch Incharge in place.
Incident Handling: Resolve operational bottlenecks, customer escalations, and internal conflicts swiftly and effectively.
Qualifications & Skills:
Graduate/Postgraduate candidate to be preferred
3+ years of experience in logistics or e-commerce last-mile delivery operations
Basic knowledge of data handling in MS Office
Ability to travel extensively across assigned districts and branches
Experience of working with clients like Amazon, Flipkart, Meesho, to be preferred
Kannada fluency is must
Candidates from north Karnataka preferred
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