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Customer/Application Support Executive L1 support For an global MNC

4 weeks ago


Navi Mumbai, India Talent Corner Hr Services Full time

Customer Service over web, phone, email
Manage Level 1 Support Tickets
Application support tickets raised over web, emails and calls
Escalate work non completion inside defined SLAs
Coordination with Internal and External stakeholders
Weekly reports

Required Candidate profile

B.Sc IT graduate minimum with L1 Application support skills
MS Office tools expertise
Excellent communication skills in English
Ability to manage foreign clients
Work Shift 10 AM - 7 PM. 6 days a week

Perks and benefits

Allowances and benefits as per MNC group HR policy