L1 Application Support

4 days ago

Mumbai, India TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
L1 Application Support

**What You'll Bring**:
The Application Support Associate collaborates with teams from various disciplines to support and maintain TransUnion's 24x7 mission critical production business environments.

This position is for Mumbai location.

**Impact You'll Make**:
**Primary Responsibilities**:

- The Application Support Associate will be in charge of supporting and maintaining TransUnion's mission critical production business environment 24 hours a day, seven days a week.
- Serve as a single point of contact for Enterprise Applications command and control.
- Monitoring, triaging, escalation, and resolution of business-impacting incidents will be part of the activities.
- Determine any production monitoring needs and set up monitoring dashboards and/or alerting.
- Perform pre
- and post-release validations to ensure production stability and successful change implementation.
- Recognize and automate repetitive tasks using various tools available.

**Position Requirements**:

- 2 - 5 years of experience in Application Support or a related field is required.
- Excellent logical, problem-solving, troubleshooting, and organizational skills.
- Excellent understanding of ITIL Processes like incident, problem, change and configuration management. ITIL foundation certification preferred.
- Working knowledge of Linux. Knowledge of Shell Scripting is an added advantage.
- Previous experience with batch process monitoring, scheduling, tracking, and troubleshooting is an added advantage.
- Experience using monitoring tool such as Splunk, Rundeck and BMC Remedy etc.

TransUnion Job Title

Analyst, Applications Support

  • L1 Application Support

    7 days ago

    Mumbai, Maharashtra, India Harjai Computers Full time

    L1 Application Support Exp - 3+ years Loc - Jogeswari (WFO) SQL Query Resolve Functional tickets Able to prepare necessary repots should be from Health or Life Insurance Domain or from BFSI Domain

  • Application Support L1

    2 days ago

    Navi Mumbai, India ACL Digital Full time

    Kindly find the JD below and confirm the same. **Designation: L1 Application Support** Work mode: Work from Office. Project requirement is 6 days working, 24/7 support & rotational shift. Academic: Minimum graduation [15 yrs of education is must, (10+12+graduation/ 10+diploma+graduation)] Other: Must have personal laptop-Compulsory. **Salary**:...

  • L1 Application Support

    7 days ago

    Mumbai, Maharashtra, India Harjai Computers Full time

    Role Req Understanding Min 2 years relevant experience Working as L1 Support but can handle L2 Tickets also Must have exp in on call support Must have Excellent Com Skills Must have Good Convincing skills Banking Domain preferred (Not Mandatory) All Saturday Working Experience details Min Max 2 to 4 years Rs. 28,200 Gross CTC Per Month Mandatory...

  • L1 Support

    2 weeks ago

    Mumbai, Maharashtra, India Teksands Full time

    **Date Posted**: 03-Jan-2025 | **Qualification**: BE/B.Tech/Graduation **Register and** **Position**: - L1 Support**Skills Required**: - Application support,java,Unix,Linux,SQL, Administration, Troubleshooting, Maintenance, Support**Employment Type**: - Full Time**Location**: - Mumbai**Job Mode**: - Work from Office**Experience**: - 4 - 8 (years)-...

  • Finnone Support

    2 hours ago

    Mumbai, India Clover Infotech Full time

    **Experience** 1-2 Years **Location** Mumbai, Pune, Bengaluru, Chennai, Delhi, Hyderabad Should have 1 -2 years of experience in Finnone Application - Monitoring of tickets logged through ticketing tool - First Point of Contact and entry point for Business User’s Incidents and Service Requests - Monitoring of mass incident tickets and...

  • L1 Application

    6 days ago

    Mumbai, India Harjai Computers Full time

    **Roles and Responsibilities** We are looking for a L1 Application Support who have experience in SQL and Excel.- Min experience - 1+ years- Location - Airoli- Work From Office- Role:_Software Development - Other - Salary:_ Not Disclosed by Recruiter - Industry:_IT Services & Consulting - Functional Area:_Engineering - Software & QA - Role...

  • L1 Application Support

    2 weeks ago

    Mumbai, Maharashtra, India Harjai Computers Full time

    We are having resource requirements for “IT Production Support - L1/L2” Role, and I am sharing detailed JD for your quick reference. Request you to share few relevant profiles with product and tech knowledge in insurance domain. **1: Duties Responsibilities ( List in the order of importance the duties responsibilities of this job)** *** - Creating FAQ,...

  • Flexcube Support

    2 hours ago

    Mumbai, India Clover Infotech Full time

    **Experience** 1-2 Years **Location** Mumbai, Pune, Bengaluru, Chennai, Delhi, Hyderabad - Should have 1 -2 years of experience in FCR and FCC Application - Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets and...

  • L1 Engineer – Technical Support

    2 weeks ago

    Navi Mumbai, India Clover Infotech Private Limited Full time

    Job Openings L1 Engineer – Technical Support (VisionPLUS Application) Experience 2-4 Years Location Airoli Key Responsibility: Expertise in core VisionPlus modules like CMS, FAS, TRAMS, VMx etc. Experience with API, simulator testing and support on production/ UAT issues. Expertise in FALCON Rule writing and Testing. Production...

  • L1 Engineer – Technical Support

    2 weeks ago

    Navi Mumbai, India Clover Infotech Private Limited Full time

    Job Openings L1 Engineer – Technical Support (VisionPLUS Application) Experience 2-4 Years Location Airoli Key Responsibility: Expertise in core VisionPlus modules like CMS, FAS, TRAMS, VMx etc. Experience with API, simulator testing and support on production/ UAT issues. Expertise in FALCON Rule writing and Testing. Production functional and...