Service Manager

1 month ago

bangalore, India Siemens Technology and Services Private Limited Full time

Hello Visionary

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.

Does that sound like you? Then it seems like you’d make a great addition to our vibrant team

Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019, with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation – everything out of one hand.

We are looking for Service Manager- IT

The IT Service Manager role has overall responsibility for defining the service, ensuring services are delivered in accordance with agreed business requirements, and managing the service lifecycle and other internal and external IT & business partners.

You’ll make adifference by:

Identifies IT business goals, objectives and requirements of the business environment. Drives principal IT change projects on-site or in the region. Supports change-release processes and implementation of IT security guidelines. Manages complex IT installations and updates; and completes integration to production network. Identifies IT problems and seeks resolutions without impact to end-user. Typically has people responsibilities and is involved in end-user engagement. Keeps abreast of developments in industry regarding IT trends and technologies.

Your DefiningQualities:

4 to 5 years’ experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting service and network areas. Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs. Must have a thorough knowledge of the Windows concepts, Domains, Active Directory and its concepts, and the interaction between hardware, operating systems, network, data center, and application software, Linux and Unix is a plus. Strong working knowledge of VMware or other virtual software. Deep understanding of TCP, IP and other network protocols. Familiarity with DNS, DHCP and other network services. Knowledge of disc storage Microsoft Certified System Engineer (MCSE) certifications in Windows 2008 or Windows2012. Knowledge of Cisco network and voice gears and technologies, CCNA(P)is a must, CCIE is preferred. Knowledge of managing a data center in terms of systems monitoring capacity planning and performance tuning. Good ability to communicate well in English orally and in writing. Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology. Capability to work with people in different time zones. Expert Knowledge on usage of various Microsoft tools, especially Visio Expert knowledge in developing automation scripts and APIs.

Join us and be yourself

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Bangalore and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

At Siemens, we are always challenging ourselves to build abetter future. We need the most innovative and diverse Digital Minds to developtomorrow ‘s reality.

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