Information Technology Support Specialist

4 weeks ago


Dindigul, India Whatjobs IN C2 Full time

Key Responsibilities: Act as the first point of contact for all IT-related queries and issues via phone, email, chat, and ticketing system. Provide remote support for business-critical applications, including troubleshooting, access provisioning, and issue resolution. Log, categorize, and prioritize incidents and service requests using the ITSM tool. Perform initial diagnosis and resolve or escalate issues to relevant support teams. Ensure timely follow-up and closure of tickets in line with defined SLAs. Maintain and update knowledge base articles to support continuous improvement. Assist with user onboarding/offboarding, including application access setup. Collaborate with application owners and infrastructure teams to resolve complex issues. Monitor recurring issues and recommend improvements to reduce ticket volume. Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or a related field. 2–4 years of experience in IT Service Desk or Application Support roles. Experience handling chat and phone support for end users. Strong communication and customer service skills. Willingness to work in rotational shifts. Solid understanding of ITIL processes and incident management. Hands-on experience supporting enterprise applications (e.G., ERP, HRMS, CRM). Familiarity with ticketing systems such as ServiceNow, Jira, or similar. Ability to work effectively in a fast-paced, collaborative environment. Preferred Qualifications: ITIL Foundation certification. Experience with remote support tools and cloud-based applications. Basic knowledge of Active Directory and user access management. Note : Immediate joiners are required Interested candidates can share your CV to



  • Dindigul, India Fox Job Search- We get you jobs Full time

    Information Technology Executive Location: Madurai, India (Hybrid)Contract: 3 months (with extension opportunity)Type: Part-time/Full-timeAbout the ProjectWe are launching an innovative community initiative based in Madurai that aims to foster meaningful dialogue and engagement on important societal issues. This project seeks to build an inclusive digital...


  • Dindigul, India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...

  • Design Specialist

    2 weeks ago


    Dindigul, India Whatjobs IN C2 Full time

    Design Specialist (Contact Position) Hyderabad, India Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a...


  • Dindigul, India Rexus Group Full time

    Job Title: IVR Speech Recognition SpecialistLocation: Remote (USA, Canada, Europe, India)Contract Duration: 3 Months (Extendable) to Potential Permanent RolesWorking Hours:- Eastern Time (USA)- Central Time (USA)- Pacific Time (USA)- Central Europe Time- Indian Standard TimeJob SummaryWe are seeking experienced IVR Speech Recognition Specialists to support...


  • Dindigul, India Verdantas Full time

    Join Verdantas – A Top #ENR 81 Firm, We’re looking for a proactive and tech-savvy IT Helpdesk Specialist to join our Pune team. In this role, you’ll be the first line of support for our employees, resolving technical issues and ensuring smooth day-to-day IT operations. You’ll troubleshoot hardware and software problems, manage user access, and...


  • Dindigul, India IMerit Technology Full time

    i Merit seeks detail-oriented and skilled Gen AI Data Annotation Analysts to join our global remote teams. Analysts will perform annotations across various modalities—including text, image, and video—to deliver high-quality datasets essential for training and refining cutting- edge Generative AI models. Role Responsibilities: Annotate high-quality...


  • Dindigul, India Tek Support Full time

    Job Title: Full Stack Developer – Technical Interview Panel ExpertExperience Level: 20+ years (Frontend + Backend expertise)Location: RemoteEmployment Type: Full-TimeJob Summary:We are seeking a Full Stack Developer to serve as a Technical Interview Panel Expert, responsible for assessing candidates across both frontend and backend technologies.This expert...

  • Media Specialist

    3 weeks ago


    Dindigul, India Whatjobs IN C2 Full time

    Role: Media / Ad Operations Specialist Experience: 5 to 8 years Location: Multiple India locations (flexible) We're hiring an experienced Ad Operations Specialist for our client to guide a dynamic media team in delivering high-impact digital campaigns for global brands. This is an opportunity to take ownership of large accounts and build credibility in a...

  • Project Specialist

    2 weeks ago


    Dindigul, India Whatjobs IN C2 Full time

    About the Role We are looking for a Project Specialist to support the planning, coordination, and execution of various projects across departments. The role involves working closely with project managers and cross-functional teams to ensure projects are completed on time, within scope, and aligned with company objectives. Key Responsibilities Assist in the...

  • Recruiting Specialist

    3 weeks ago


    Dindigul, India Palo Alto Networks Full time

    At Palo Alto Networks Bangalore we have Recruiting Specialist role to support US region on Hybrid i.e. 3 days work from office along with two-way cab facility + night shift allowance - work timings are from 6pm IST till 2am IST.This position is on contract for a year, on Vendor/Third Party Payroll.Long term and renewable contract year on year, basis business...