Online Sales Executive

1 week ago

Noida, India Pegasus Full time

Job Summary:

We are seeking a motivated and detail-oriented
Online Sales Executive
to join our dynamic team. The ideal candidate will play a crucial role in driving online sales by managing and optimizing our Shopify store and maintaining product catalogs across multiple online marketplaces. This position requires a blend of e-commerce expertise, sales acumen, and technical proficiency.

Key Responsibilities:

Shopify Management:

  • Oversee and update the Shopify store, including product listings, pricing, promotions, and inventory management.
  • Ensure the website is optimized for conversions and aligned with the latest e-commerce trends.
  • Troubleshoot and resolve technical issues with the Shopify platform.

Marketplace Catalog Management:

  • Maintain and update product catalogs on marketplaces such as Amazon, eBay, Flipkart, or others.
  • Upload product details, images, and descriptions ensuring consistency and accuracy across platforms.
  • Optimize product listings to improve visibility and sales performance (SEO, keywords, etc.).

Sales and Strategy:

  • Drive online sales by implementing promotional campaigns and monitoring their effectiveness.
  • Track and analyze sales performance across platforms to identify trends and opportunities for growth.
  • Collaborate with marketing teams to synchronize product promotions and advertising campaigns.

Customer Management:

  • Respond promptly to customer inquiries and resolve issues to ensure high satisfaction.
  • Handle order processing, refunds, and other customer-related requests across platforms.

Reporting and Analysis:

  • Generate and present reports on sales, website traffic, and marketplace performance.
  • Recommend actionable insights to improve sales and operational efficiency.

Required Skills and Qualifications:

  • Proven experience in managing online stores, specifically on Shopify.
  • Proficiency in maintaining catalogs across marketplaces such as Amazon, Flipkart, or others.
  • Understanding of e-commerce SEO and product listing optimization techniques.
  • Familiarity with tools and software for online sales and inventory management.
  • Strong analytical skills with the ability to interpret data and drive decisions.
  • Excellent communication and organizational skills.
  • Ability to work independently and manage multiple priorities effectively.

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