Online Sales Executive
2 days ago
Job Summary:
We are seeking a motivated and detail-oriented
Online Sales Executive
to join our dynamic team. The ideal candidate will play a crucial role in driving online sales by managing and optimizing our Shopify store and maintaining product catalogs across multiple online marketplaces. This position requires a blend of e-commerce expertise, sales acumen, and technical proficiency.
Key Responsibilities:
Shopify Management:
- Oversee and update the Shopify store, including product listings, pricing, promotions, and inventory management.
- Ensure the website is optimized for conversions and aligned with the latest e-commerce trends.
- Troubleshoot and resolve technical issues with the Shopify platform.
Marketplace Catalog Management:
- Maintain and update product catalogs on marketplaces such as Amazon, eBay, Flipkart, or others.
- Upload product details, images, and descriptions ensuring consistency and accuracy across platforms.
- Optimize product listings to improve visibility and sales performance (SEO, keywords, etc.).
Sales and Strategy:
- Drive online sales by implementing promotional campaigns and monitoring their effectiveness.
- Track and analyze sales performance across platforms to identify trends and opportunities for growth.
- Collaborate with marketing teams to synchronize product promotions and advertising campaigns.
Customer Management:
- Respond promptly to customer inquiries and resolve issues to ensure high satisfaction.
- Handle order processing, refunds, and other customer-related requests across platforms.
Reporting and Analysis:
- Generate and present reports on sales, website traffic, and marketplace performance.
- Recommend actionable insights to improve sales and operational efficiency.
Required Skills and Qualifications:
- Proven experience in managing online stores, specifically on Shopify.
- Proficiency in maintaining catalogs across marketplaces such as Amazon, Flipkart, or others.
- Understanding of e-commerce SEO and product listing optimization techniques.
- Familiarity with tools and software for online sales and inventory management.
- Strong analytical skills with the ability to interpret data and drive decisions.
- Excellent communication and organizational skills.
- Ability to work independently and manage multiple priorities effectively.
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