
Hotel Front Office Executive – Reservations
21 hours ago
Hotel Front Office Executive – Reservations (Males Preferred)
Outstation candidates preferred (Food & Accommodation Provided) ( Males Only )
About Us
Nature Villa is a boutique lifestyle resort set in an 80-year-old ancestral property in Aluva.
We offer unique hospitality experiences, including guest rooms, restaurant services, curated domestic & international tour packages, and electric vehicle (EV) DC Fast Charging Station
Job Role: Front Office Executive / Reservation Manager
We are looking for a professional, guest-friendly, and tech-savvy individual to oversee front office operations, guest reservations, and OTA platform management at our boutique Service Villa resort.
Key Responsibilities
Manage check-ins, check-outs, guest assistance & inquiries
Process reservations through PMS & OTAs (e.g., eZee, Cloudbeds, )
Ensure accurate billing, invoicing, and guest folios
Promote upselling of room categories and packages
Coordinate with housekeeping, restaurant, and transport teams
Supervise guest transport, concierge support, and tour bookings
Maintain booking records, ensure rate parity, and prepare daily reports
Handle guest data with confidentiality and manage front desk cash flow
Must-Have Requirements
Minimum 1–3 years experience in Hotel Front Office/Reservations
Hands-on with Hotel PMS/OTA platforms (eZee/Cloudbeds/Little Hotelier, , etc.)
Strong communication skills in English (Malayalam/Hindi preferred)
Comfortable with MS Office/Google Workspace
Ability to work full-time on-site in Aluva, Kochi
Good to Have
Diploma/Degree in Hotel Management (preferred)
Leadership and problem-solving skills
Salary & Benefits
₹18,000 – ₹22000/month (based on experience)
Food & Accommodation provided
Full-time | Permanent role
Candidate preferred industry and experience
Front Office Executive, Reservations Executive, Hotel Reception, Front Desk, PMS, eZee, Cloudbeds, Little Hotelier, OTA management, , Agoda, MMT, Goibibo, Guest Relations, Billing, Folios,
Job Types: Full-time, Permanent
Pay: ₹17, ₹21,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Application Question(s):
- How many years of experience do you have in hotel front office or reservations?
Less than 1 year
1–2 years
3+ years
Which PMS/Reservation software have you used? (e.g., eZee, Cloudbeds, Little Hotelier)
Have you managed OTA platforms , Agoda, MMT, Goibibo)?
Yes / No
- Are you willing to work on-site in Aluva, Kochi with food & accommodation provided?
Yes / No
- What languages are you proficient in (spoken & written)?
Education:
- Diploma (Required)
Work Location: In person
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