Center Manager

4 days ago

Bengaluru, India Dishha Staffing Services Full time

Jon title-Centre Manager

Location- Bangalore

Exp- 3 Years

Job Responsibilities

Leadership and Team Management:

  1. Recruit, induct, and orient new staff as per SOPs, fostering a high-performance culture.

  2. Lead and develop the Centre team to enhance performance, service delivery, and service efficacy

(inform staff about monthly promotional offers and incentive - Individual Sales, Execution and Product targets).

  1. Monitor staff attrition and ensure target retention rates.

  2. Identify training needs of staff and ensure compliance with training SOPs to enhance team performance.

Sales Excellence

  1. Solution and make a sale based on individual client requirements.

  2. Set and achieve centre (& self) sales targets, driving revenue growth and maximizing profitability.

  3. Plan and execute sales events in coordination with Corporate.

Customer Excellence:

  1. Drive customer excellence by ensuring high standards of service and addressing client concerns proactively.

  2. Liaise with the Corporate Office for updates, technical inputs, and stock availability.

  3. Implement corporate policies and SOPs, conducting audits and reviews for compliance.

  4. Ensure compliance with zero sessions SOP and timely completion of documentation and software entries.

  5. Conduct regular client progress monitoring and organize periodic meetings to resolve issues.

  6. Handle client complaints promptly, ensuring resolution within specified timelines.

Operational Excellence:

  1. Monitor and manage administrative, operational, and technical aspects of the Centre to ensure optimal capacity utilization, individual staff productivity as per VLCC standards, and quality service delivery.

  2. Ensure staff uniforms and grooming, cleanliness, hygiene, and maintenance of the Centre, promoting a positive work environment, appliances upkeep & maintenance.

  3. Optimize appointment planning and infrastructure utilization for operational efficiency,

  4. Ensure timely software entries & data submission and tracking staff performance to meet targets.

  5. Lead all Compliances management for Centre.

  6. Regular monitoring of inventory for retail and consumption products and replenishment process.

  7. Monitor and ensure the timely entry of staff roaster in Zenoti.

  8. Follow the inventory management process and timely entries in Zenoti as per defined guidelines.

  9. Capture direct Walk-ins in the software as per SOP

Business Profitability

  1. Achieve monthly, quarterly and yearly financial targets (revenue and profit margins) for the Centre.

  2. Regularly analyse financial metrics and take corrective actions to optimize profitability through cost control, resource allocation, and service efficiency.

Reporting Structure

Reports to Cluster Head / Zonal Head.

Positions Supervised

Centre staff including Dieticians, Slimming Head, Physiotherapists, Slimming Therapists, Doctors, Beauty Head, Beauty In charge, Beauty Therapists, Hair Stylists, Pedicurists, and Dermatologists.

Compensation and Benefits

Competitive salary with performance-based incentives, health benefits, and other perks as per company policy.

  • Center Manager

    3 weeks ago

    Bengaluru, Karnataka, India Ferty9 Fertility Center Full time

    Job Type: Full-Time Reports To: GM – Operations Locations Hiring: Kukatpally | Secunderabad | Karimnagar About Ferty9 Fertility Center Ferty9 is one of South India's leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments,...

  • Center Manager

    4 days ago

    Bengaluru, India cult fit Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Center Manager located in Bengaluru. The Center Manager will be responsible for overseeing the day-to-day operations of the fitness center, ensuring customer satisfaction, managing staff, and maintaining facilities. The Center Manager will also...

  • Center Manager

    4 days ago

    Bengaluru, India Saish Health and Fitness Pvt Ltd Full time

    Job Opening: Center Manager – CULT Gym Location:Hebbal, Bangalore Experience Preferred:Candidates with prior experience in fitness centers or customer-facing roles We are looking for a dynamic and enthusiasticCenter Managerto lead operations at our CULT Gym centers located in Hebbal. The ideal candidate will have strong communication and sales skills, with...

  • Center Manager

    4 days ago

    Bengaluru, India DISHHA STAFFING SERVICES PVT LTD Full time

    Role Overview: We are seeking a dynamicCenter Managerto lead operations and drive business growth at our healthcare & wellness center. The role requires strongsales expertise, where the manager will be responsible for converting walk-in customers and leads into long-term clients, ensuring excellent customer experience and profitability of the center. Key...

  • Center Manager

    2 weeks ago

    Bengaluru, Karnataka, India N Human Resources & Management Systems Full time

    Ensure quality standards - premises service delivery beneficiary feedback complaints redressal 2 Ensure that all minor repairs maintenance work are addressed 3 Ensure Pest Control done as scheduled 4 Centre regular cleanliness Maintenance Checklist 5 Centre requirements info 6 Training Supervision of Center co-ordinators 7 Ensure daily...

  • Center Manager

    3 weeks ago

    Bengaluru, Karnataka, India MAXTALENT Maxxsavvy Business Solutions Pvt Ltd Full time

    Job Responsibilities1. Overall responsible for driving and achieving the business goals of the Experience Centre, including:a. Registrationsb. Expense management1. Responsible for Customer Satisfaction (measured through CSS & NPS) and managing customer feedback.2. Responsible for planning and executing Below The Line (BTL) activities in the defined territory...

  • Center Manager

    2 weeks ago

    Bengaluru, Karnataka, India MAXTALENT Maxxsavvy Business Solutions Pvt Ltd Full time

    Job Responsibilities Overall responsible for driving and achieving the business goals of the Experience Centre, including: a. Registrations b. Expense management Responsible for Customer Satisfaction (measured through CSS & NPS) and managing customer feedback. Responsible for planning and executing Below The Line (BTL) activities in the defined territory...

  • Center Manager

    5 days ago

    Bengaluru, Karnataka, India Skill Learning Academy Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    About the Role:We're on the lookout for a talented and dynamic Branch Head to lead our Bengaluru Business Center. If you're passionate about tech training and have experience in both B2C and B2B segments, this role is perfect for you. As our Branch Head, you'll be responsible for driving sales, managing teams, ensuring profitability, and maintaining...

  • Center Manager

    4 days ago

    Bengaluru, India Skill Learning Academy Full time

    About the Role: We're on the lookout for a talented and dynamic Branch Head to lead our Bengaluru Business Center. If you're passionate about tech training and have experience in both B2C and B2B segments, this role is perfect for you. As our Branch Head, you'll be responsible for driving sales, managing teams, ensuring profitability, and maintaining...

  • Call Center Manager

    3 days ago

    Bengaluru, India GoodScore Full time

    Company OverviewGoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit...