Sales Customer Support

3 weeks ago


Ernakulam, India Golden Compass Holidays Full time

Key Responsibilities:

  • Handle
    walk-in, phone, and online travel enquiries
    efficiently and professionally.
  • Provide detailed information about
    domestic and international travel destinations
    , packages, and services.
  • Convert leads into confirmed bookings, consistently meeting or exceeding
    monthly sales targets
    .
  • Maintain excellent customer relationships to encourage repeat business and referrals.
  • Coordinate with operations and ticketing teams to ensure smooth travel arrangements.
  • Maintain updated knowledge of travel trends, offers, and competitive pricing.

Requirements:

  • Minimum 1 year
    of proven experience in
    travel & tourism sales/customer service
    .
  • Strong knowledge of popular travel destinations and tour packages.
  • Excellent communication skills in
    English, Malayalam, Tamil, and Hindi
    .
  • Strong sales drive with the ability to
    close deals and achieve targets
    .
  • Proficient in handling customer enquiries through multiple channels (walk-ins, calls, online platforms).
  • Good interpersonal skills with a
    customer-first approach
    .

Preferred Location:
Candidates from
Ernakulam and nearby areas
will be given priority.



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