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Team Lead

2 months ago

bangalore, India Infosys Full time
Job ID/Reference CodePROGEN-EXTERNAL-174129Work Experience 4-8 YearsJob TitleTeam Lead - Accounting Responsibilities •Good experience and knowledge on all the compliance aspects in People management•Good knowledge in terms of quality monitoring and MIS aspects.•Good experience in presentation and client interaction.•Familiar with multiple documentation process in terms of FMEA, SOP etc.,•Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.•Analytical ability in terms of data reconciliation with good excel knowledge.•Good knowledge on various types of MIS activities. •Excellent communication skills to attend/resolve client issues on calls/chat/mail.•Excellent verbal, written communication, interpretation, and active listening skills•Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage.•Ability to assimilate process knowledge quickly and efficiently.•Should be comfortable working from office.•Being proactive and show the utmost respect for customer’s time.•Good time management, ensuring all contacts with customers add value. Preferred Skills: Finance & Accounts Educational Requirements Bachelor Of Commerce Service Line BPO Service Line

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