Technical Support Engineer

3 days ago

Chennai, India Movate Full time

Hello Folks,

We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.

Job Role and responsibilities

  • Min 1 yr Experience in Tech support & Strong in networking concepts.
  • Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred
  • IP Address, Types of IP, Private and Public Address, DNS, DHCP process, OSI Layers and troubleshooting skills
  • Ensure resolution provided in the first interaction with the customer.
  • Candidate should be flexible with 24/7.
  • Candidate should be excellent in English communication.
  • Any experience who are willing to work with technical process can also apply.
  • Experience with technical voice will be preferable.
  • International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

  • Candidate would be responsible for handling customer calls.
  • Will coordinate international clients for troubleshooting technical issues.
  • Ensure resolution provided in the first interaction with the customer.
  • Qualification must be 10+12+UG/PG with experience can be required.
  • Immediate Joiner's are preferred.

Perks and Benefits

Designation - Technical Support Engineer (L1)

Salary - 3lpa to 5lpa (based on experience)

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language: Excellent in English is mandatory

Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule: Night shift (rotational)

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday)

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