Area Collection Manager-HL/LAP

3 weeks ago


Belagavi, India Skillventory Full time

Key Responsibilities:

  • Develop and Implement Collection Strategies:Creating and executing plans to recover outstanding dues, including negotiating payment plans and settlements.
  • Supervise and Lead a Team:Managing a team of collection agents, providing guidance, support, and performance feedback.
  • Monitor Portfolio Performance:Tracking key performance indicators (KPIs) like bucket-wise resolution and delinquency rates, and identifying high-risk segments.
  • Ensure Compliance:Adhering to internal policies, regulatory guidelines, and legal requirements related to collections.
  • Maintain Accurate Records:Keeping detailed records of all collections activities and interactions.
  • Liaise with Stakeholders:Collaborating with legal teams, other departments (e.g., customer service, finance), and external agencies.
  • Conduct Field Visits:Visiting borrowers in the assigned area to assess situations and facilitate collections.
  • Report on Performance:Providing regular updates to management on collection performance, highlighting key trends and issues.


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