Logistics & Operations

6 days ago

Mumbai, India PetChef (Backed by 100X VC) Full time

Company Description

Pet Chef
, a brand under
Woofit Pvt Ltd
, is a Mumbai-based funded startup dedicated to providing
freshly cooked, human-grade, preservative-free meals for dogs
. We are on a mission to make it easier and healthier for pet parents to care for their furry companions.

Role: Logistics & Operations Executive

Location:
Mumbai (On-site)

Type:
Full-time Job

Monthly Retainer:
₹20,000

Role Overview

As a
Logistics & Operations Executive
, you will play a key role in supporting the daily operational flow of our business. You'll work closely with our COO and Co-founder to ensure timely production, delivery, and customer satisfaction through efficient logistical planning and execution.

Key Responsibilities

  • Planning & Organising:
    Assist in scheduling and prioritising deliveries, managing production timelines, and coordinating daily logistics.
  • Supplier Management:
    Liaise with vendors to ensure timely production and delivery; handle discrepancies and maintain positive supplier relationships.
  • Transportation Coordination:
    Arrange FTL & LTL transportation, schedule vehicle dispatches, and track deliveries for timely fulfilment.
  • Inventory Control:
    Monitor stock levels, forecast demand, manage reorder points, and reduce inventory wastage.
  • Documentation:
    Maintain accurate shipment records, invoices, and logistics documentation in line with compliance requirements.
  • Cross-functional Collaboration:
    Coordinate with procurement, production, and customer service teams to ensure smooth operational execution.
  • Problem Solving:
    Troubleshoot delays, disruptions, or quality concerns with swift corrective actions.
  • Route Planning:
    Design efficient delivery routes considering cost, time, and delivery priorities.
  • Customer Service Support:
    Respond to delivery inquiries and resolve logistics-related issues promptly.

Key Skills & Qualifications

  • Proficiency in Excel
    and Microsoft Office Suite (mandatory)
  • Strong
    verbal and written communication
    in English
  • Ability to present and explain information clearly to managers and teams
  • Excellent
    coordination, planning, and organisational skills
  • Passionate about pets and pet wellness (a plus)

Why Join Us?

  • Opportunity to work closely with leadership and gain hands-on experience in logistics, operations, and supply chain.
  • Exposure to the fast-paced and meaningful work of a pet wellness startup.
  • Be part of a team that genuinely cares about pet health and customer satisfaction.

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