Processing Specialist
1 month ago
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Requisition ID R-10297348 Date posted 05/10/2024 End Date 05/31/2024 City Thane State/Region Maharashtra Country India
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Processing SpecialistWhat does a successful Processing Specialist do at Fiserv ?
You will be working as a part of a team who would be responsible for resolving complaints in accordance with the agreed policies and legislative regulations by responding in writing and act as a referral point when complaints are escalated from various internal and external departments. Require strong customer service expertise, communication and decision-making skills.
What will you do:
Investigate and resolve customer complaints within agreed timescales conforming to the standards and following the departmental procedures. Correct interpretation of customer complaints to take a pro-active and logical approach following guidelines to handle complaints. Responding to customer complaints within set SLAs which are in line with the mandated regulatory requirements. Ensuring all actions taken on account of the likelihood of operational risk occurring and addressing any areas of concern in conjunction with line management and/or the appropriate department. Attention to detail and judgement to make situation-based decisions with thinking strategically. Considering the implications of decisions, taking responsibility, and following through.What will you need to know:
Experience / exposure working with global clients. Past working experience in a relevant role, i.e., customer services, BPO, Bank, Credit Card. Ability to adapt to change, communicating respectfully and empathetically with complainants. Ability to understand customers' needs and delivering excellent customer service. Good communication skill with experience of adapting style and approach, with a typing speed of around 30 WPM. A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these.What would be great to have:
Relevant product knowledge including knowledge of Credit Card systems. Past working experience on relevant systems, i.e., Browser, Green Screens etc. Experience of working on complaints/escalations and/or experience of working in a problem-solving customer service role. Minimum qualification – Graduate. Willing to work in Fixed shifts (6.30 PM to 3.30 AM). Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
We have other current jobs related to this field that you can find below
-
Processing Specialist
4 weeks ago
Thane, India Fiserv India Pvt Ltd Full timeApply for Processing Specialist, Career Progress Consultants in Thane for 0 - 1 Year of Experience on TimesJobs.com.
-
Processing Specialist
3 weeks ago
Thane, India Fiserv India Pvt Ltd Full timeApply for Processing Specialist, Career Progress Consultants in Thane for 0 - 1 Year of Experience on TimesJobs.com.
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full time### **Responsibilities**- Requisition ID R-10332931- Date posted 04/24/2024- End Date 04/26/2024- City Thane- State/Region Maharashtra- Country India- Location Type OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID R-10332938Date posted 05/13/2024End Date 05/14/2024City ThaneState/Region MaharashtraCountry IndiaLocation Type OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332940Date posted: 05/15/2024End Date: 05/16/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full time:Responsibilities:Requisition ID: R-10332896Date posted: 05/16/2024End Date: 05/17/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332932Date posted: 04/24/2024End Date: 04/26/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
1 month ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID R-10332924Date posted 04/10/2024City ThaneState/Region MaharashtraCountry IndiaCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one...
-
Processing Specialist
2 weeks ago
Thane, India timesjobs Full timeProcessing Specialist at FiservResponsibilities:Investigating and resolving customer complaints within agreed timescales conforming to the standards and following the departmental procedures.Correct interpretation of customer complaints to take a pro-active and logical approach following guidelines to handle complaints.Responding to customer complaints...
-
Processing Specialist
3 weeks ago
Thane, India Fiserv Full timeYou deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to...
-
Processing Specialist
3 weeks ago
Thane, India Fiserv Full timeYou deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to...
-
Processing Specialist at Fiserv Inc
2 months ago
Thane, India fiserv ce pvt ltd Full timeApply for Processing Specialist At Fiserv, Inc., Career Progress Consultants in Thane for 1 - 4 Year of Experience on TimesJobs.com.
-
Processing Specialist at Fiserv Inc
3 weeks ago
Thane, India fiserv ce pvt ltd Full timeApply for Processing Specialist At Fiserv, Inc., Career Progress Consultants in Thane for 1 - 4 Year of Experience on TimesJobs.com.
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332834Date posted: 04/29/2024End Date: 05/01/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332839Date posted: 04/24/2024End Date: 04/26/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
3 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332843Date posted: 04/05/2024City: ThaneState/Region: MaharashtraCountry: IndiaCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers...
-
Processing Specialist
3 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID R-10335561Date posted 05/31/2024End Date 06/01/2024City ThaneState/Region MaharashtraCountry IndiaLocation Type OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332837Date posted: 04/26/2024End Date: 04/29/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
4 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10332831Date posted: 05/15/2024End Date: 05/16/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
-
Processing Specialist
3 weeks ago
Thane, India timesjobs Full timeResponsibilitiesRequisition ID: R-10335563Date posted: 05/31/2024End Date: 06/02/2024City: ThaneState/Region: MaharashtraCountry: IndiaLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions,...
