Jewelry Sales Associate
1 week ago
Position Summary :
To maximize sales by promoting a range of fine jewelry whilst delivering outstanding customer service on board.
Key tasks / main duties:
Sales and Service
- Utilise sales skills and develop fine jewelry & watch product knowledge to ensure all sales targets are achieved and exceeded.
- Deliver outstanding customer service at all times in line with company expectations.
- Be confident and professional closing high ticket sales.
- Deliver professional seminars on a range of fine jewellery & watches.
- Co-ordinate fine jewelry promotions & events.
- Provide feedback to Retail Manager on fast and slow selling lines.
- Take initiative in learning about new product ranges.
- Work alongside and assist Trunk Show vendors.
Merchandise and Deliveries
- Assist in the delivery process of all retail merchandise to include manual handling and stock replenishment.
- Merchandise fine jewelry ranges in line with company guidelines.
- Maintain shop and window displays.
- Ensure accurate inventory records and conduct daily piece counts in line with company loss prevention programme to minimise shrinkage.
- Ensure merchandise is accurately priced and SKU’d.
- Store back-up merchandise ensuring stock is secured and will not be damaged.
Loss Prevention and POS
- Run an accurate perpetual inventory.
- Ensure merchandise is locked and secure at all times.
- Accurately process sales through the POS system.
- Discounts to be pre-authorised by the Retail Manager or company directive.
- Adhere to company loss prevention program to minimise shrinkage.
Safety
- Punctual attendance of mandatory safety training and drills.
- Adhere to all health, safety, security, environmental and company policies and procedures.
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