Assistant Store Manager

3 days ago

Khandagiri, India Saishakti Agencies Bhubaneshwar Full time

Job Description: Assistant Store Manager

Function : Sales

Business: Jewellery

Education: Graduate

Relevant Experience: 3-6 years in the Jewellery sector with 2-3 years in a position of similar responsibility

Job Details

To manage the daily operations of a store. Effectively manage the sales, operations, marketing & administration of a store and to meet or exceed the business targets of sales, profitability, ROI etc.

ager to consolidate the potential sales on the stores and develop the annual business targets.

Sales: Retail Operations: Store Management

  1. Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met by up selling and cross-selling

  2. Inform of any inadequate staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored.

  3. Monitor the indents for the stock and ensure optimization.

  4. Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, etc.

  5. Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines.

  6. Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, and ensure

maximum customer.

  1. Manage the store operations in the store in coordination with all the relevant stakeholders.

  2. Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.

  3. Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization.

  4. Manage customer queries and complaints as per the company guidelines; Identify and engage with high profile and regular customers to extend better services

Sales: Retail Operations: Feedback management

  1. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

  2. Participate in product meet periodically and select the products as per the prevailing trend and customer demands

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