Customer Service Representative

18 hours ago

Gurugram, India Zone IT Solutions Full time

Zone IT Solutions is on the lookout for a dedicated Customer Service Representative to join our team In this role, you will be responsible for providing exceptional service to our clients by addressing their inquiries, resolving issues, and ensuring customer satisfaction. You will play a crucial role in supporting our goal of delivering top-notch IT solutions and services. Requirements Key Responsibilities: Utilise effective verbal communication and customer service skills to engage with candidates and clients. Manage a blended call environment (inbound and outbound) to support recruitment activities. Listen actively to candidates and understand their career goals and motivations. Communicate professionally and regularly with recruiters, leadership, and peers. Document all actions taken on each candidate record, ensuring details such as contact information, notes, and follow-ups are up to date. Assist in achieving team targets for candidate engagement, interviews, and placements. Maintain a customer-centric approach — be persuasive, persistent, and empathetic while supporting both candidates and clients. Demonstrate maturity, honesty, and integrity in all communications. Requirements: Proven experience in a customer service role, preferably in the IT or tech industry. Excellent communication and listening skills , both verbal and written. Strong interpersonal skills — you enjoy connecting with people. The ability to remain calm and empathetic in busy or challenging situations. A positive, ethical, and professional attitude with a genuine desire to help others succeed. Good organisation and attention to detail — able to maintain accurate records. Confidence and persistence in follow-ups and candidate engagement. Basic computer literacy and the ability to learn new tools quickly Who You Are You may come from a call centre, hospitality, sales, customer service, or retail background — and you’re now looking for a more meaningful career path. You are a natural problem solver who enjoys helping people and finding solutions. You have empathy and curiosity — you love to listen, learn, and understand people’s stories. You’re driven by purpose and want to grow into a long-term career in recruitment or talent management . You’re open to feedback and eager to learn from experienced recruitment professionals. Benefits About Us Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at or contact us at Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

  • Customer Service Representative

    4 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    4 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    2 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    2 days ago

    Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

  • Customer Service Representative

    4 days ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...

  • Customer Service Representative

    3 weeks ago

    Gurugram, Gurugram, India CAREER BLOC Full time

    Job Description Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role sits at the frontline of service delivery and operational...

  • Customer Service Representative

    4 days ago

    Gurugram, Haryana, India Fitclub Full time

    **Job Title: Customer Service Representative (CSR)** **Location**: FitClub, Sushant Lok Phase 1, Gurgaon **Job Type**: Full-time **Experience Required**: 1-3 years in customer service, hospitality, or front desk operations **About Us**: FitClub is a premium fitness destination in Gurgaon, known for exceptional service, top-tier equipment, and a...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...