Service Coordinator
3 weeks ago
for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
Gutor
is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.
We are looking for a
Service Coordinator based in Pune, Maharashtra, India
to make an impact
Our Offer: What’s in it for me?Global family leave.Flexi work environment.Personal development opportunities.Interactive employee engagement activities.Be part of a growing company with an excellent industry reputation, a recognized leader in a market where energy services are in demand.Positive corporate culture and strong team work.
ESSENTIAL DUTIES AND RESPONSIBILITIESArrangements the FSE onsite for service work as per customer specify date and monitor the FSE planned schedule.Arrangement of local Travel Business Visa application and safety travel policy if needed.Arrangement of FSE accommodation, flight and transportation if needed.Proper documentation handover to internally and externally.Communication with others Service Region / Service Partner for additional FSE assistance.Arrange FSE to attend safety training and conduct site safety audit.To file business relevant correspondence by means of Oracle CX, Innosoft or others schedule/database software.90 % FSE arrangement10 % Business and travel arrangement
SECONDARY DUTIESCommercial check on the service price.Schedule planning for Training Instructor.
JOB REQUIREMENTSEDUCATION—MINIMUM REQUIRED LEVEL:Bachelor’s degree or equivalent experience in planning and scheduling preferable in power electronicsComputer literacy is a necessary
EXPERIENCE—MINIMUM REQUIRED:Schedule planning experience for at least 12 personals.Capability in mobility of FSE schedule changes in short notification and urgent request.Experiences in Travel Business Visa and Travel arrangement in Asia Pacific country.2 to 3 years of planning & scheduling experience.
KNOWLEDGE AND SKILLS —REQUIRED:Demonstrated ability to function successfully across multiple cultures and nationalities.Excellent verbal and written communication skills in English are essential.Proven presentation skills.Ability to interface with all functional areas of the company.Global flair.Microsoft Office – Excel, Word and Power Point.
KNOWLEDGE AND SKILLS — DESIRED BUT NOT ESSESTIAL:Technical knowledge of UPS systems in commercial or industry type.Knowledge of Lotus Notes, Innorsoft, Siebel and SAP will be add advantage.Knowledge of commercial deal process is a plus.
PERSONAL ATTRIBUTES:Team and customer oriented.Highly motivated, responsive and energetic individual.Well prepare person.Time management.Work under pressure.
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