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Information Technology Support Specialist
1 week ago
We are seeking a motivated and customer-focused Information Technology Support Specialist to join our team. You will be the first line of defense for our users, providing technical support and troubleshooting a wide range of IT issues. You will play a vital role in ensuring our employees can maintain productivity and achieve their goals.
Responsibilities
- Troubleshoot and resolve technical problems related to hardware, software, networks, and peripherals
- Respond to user inquiries via phone, email, or in-person support
- Diagnose and escalate complex issues to senior IT staff as needed
- Install, configure, and maintain computer systems, software applications, and peripherals
- Document technical procedures and solutions
- Provide basic IT training to end-users
- Maintain accurate records of all support requests and resolutions
- Stay up-to-date with the latest technology trends and troubleshooting techniques
Qualifications
- A minimum of 1-2 years of experience in a technical support role
- Strong understanding of computer hardware and software concepts
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- A customer-service oriented mindset with a focus on user satisfaction
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- A+ or similar IT certification
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Information Technology Support Specialist
1 week ago
India CareerXperts Consulting Full timeWe are seeking a motivated and customer-focused Information Technology Support Specialist to join our team.You will be the first line of defense for our users, providing technical support and troubleshooting a wide range of IT issues.You will play a vital role in ensuring our employees can maintain productivity and achieve their goals.Responsibilities...
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Information Technology Support Specialist
1 week ago
India CareerXperts Consulting Full timeWe are seeking a motivated and customer-focused Information Technology Support Specialist to join our team. You will be the first line of defense for our users, providing technical support and troubleshooting a wide range of IT issues. You will play a vital role in ensuring our employees can maintain productivity and achieve their...
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India CareerXperts Consulting Full timeWe are seeking a motivated and customer-focused Information Technology Support Specialist to join our team. You will be the first line of defense for our users, providing technical support and troubleshooting a wide range of IT issues. You will play a vital role in ensuring our employees can maintain productivity and achieve their...
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