Manager - City Growth

3 weeks ago

Mumbai, India Swiggy Full time

Ways of working: Mandate 3: Onsite - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.
About Swiggy
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

About Swiggy Instamart
Instamart is building the convenience grocery segment in India. We offer more than assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 90+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Role Overview
We are seeking a motivated and street-smart person to support our City Business Delivery team. This role involves research, project execution, documentation, cross-functional collaboration to drive our innovative projects forward. This role also involves analysis of the data and understanding what is best for the city

Key Responsibilities

  • Research, Innovation, and Analysis:
  • Conduct comprehensive research to identify trends, customer needs, and monetization landscape to share deep insights.
  • Analyze complex data sets to provide strategic insights and actionable recommendations.
  • Data Analytics
  • Executive Reporting
  • Prepare and present reports and presentations to keep the food leadership team informed on progress.
  • Maintain detailed records of project milestones, deliverables, and timelines to ensure transparency and accountability.
  • Cross-functional Collaboration: Work closely with other departments (e.g., product, marketing, operations, finance) to ensure alignment and successful implementation of initiatives.

Qualifications

  • Education: Bachelor's Degree
  • Experience: 4-5 years in relevant e-commerce or management consulting firms
  • Technical Skills: High proficiency in data analysis (Excel/Gsheet, SQL)
  • Soft Skills: Strong problem-solving abilities, street-smart approach, and effective stakeholder management.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

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