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Work Force Manager
4 months ago
Title: Group Manager- WFM
Skills: Resource Deployment & Work Force Management
Experience: 10-15 years
Location: Pune
We at Coforge are hiring Work Force Managers with the following skillset
- Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.
- He / She will partner with business to ensure fulfilment at required rates to ensure revenue growth and also govern set of parameters to ensure profitability.
- Partner with Business for Resource forecasting, Review of demands in line with overall revenue growth of the unit.
- Strategize, Implement and track resource fulfilment within the group.
- Plan for external hiring and training based on the roll off and bench.
- Track and Monitor Utilization. Suggest and implement plans for improvement of utilization.
- Govern bench & implement measures to be at the optimal number and at the optimal bench cost.
- Movement of people between offshore and onsite.
- Tracking of Unbilled / Buffer resources.
- Collaborate with vertical / service line leadership and all enabling functions.
- Build and manage high performing team.
